Avari

“My wife and I travel mostly via Airbnb, and this is our worst experience ever. It is filthy, neglected, and unsafe for families. Security & Safety: Door knobs were fake on the front door and there is no way to lock the garage or basement entrance. Kitchen smoke detector was completely removed. Bathroom floor has severe water damage and is sinking, and leaking into basement A broken beach-access step was "repaired" with driftwood. Privacy & Check-in: Had to check in an hour late because it wasn't ready. A repairman walked right into the house unannounced while my kids were on the couch. Cleanliness & Maintenance: Mold on the fridge gasket and bathroom ceiling; dirty trash can; entire house was filthy. Living-room-to-kitchen wall covered in an unknown substance. Half of the window screens are missing; the rest have broken or missing blinds. We initially stayed quiet to be nice, but this is too much. Avari Management Oregon needs to address these liabilities. Avoid this rental.”

“Disappointing. Mouse droppings in kitchen and stairwell on second day. No full refund from host and had to relocate to Hood River (25 mins away) because no other reasonable options available.”

“We were unable to take our vacation due to a minor life catastrophe, and Avari Management group refused to honor their posted refund policy. I understand that refund polices are unable to be changed for individual guests, but guests booking this Airbnb should know that instead of the posted refund policy, their actual policy does not allow for ANY changes, cancellations, or refunds of any kind within 30 days of your stay. No experience with the house since we were unable to stay in it, but communication was difficult and it sometimes took them 10-12 hours to reply to a message. As well as the refusal to honor their publicly posted policy.”

“First wrong address to located it, not beach chairs available, not table games,not little things avaliable in the kitchen,like salt and pepper,bathrooms were dirty, floors too.”

“Walked into my airbnb super excited only to find it dirty with unclean sheats, trash, towels on the bathroom, a full dishwasher, and more. After being in hold with Avari three seperate times (two hours in total) the property manager finally relocated us to a different stay.”

“The home is a beautiful place. The property management is terrible. The dog urine everywhere upstairs. Scuff marks all over the walls. Upstairs bathroom had what looked like mascara shavings on the floor with pubic hairs. Short black hairs in both upstairs master bedroom bathroom sinks. No hot water. Wine cooler broken. Dishwasher needs repair. It is a shame the management company doesn't maintain this beautiful property.”

“If you are looking for Motel 6 quality at a ridiculous price in a good location, then this is your place. If not, look elsewhere, as there are many other places to choose from in the same price range that are much nicer. Almost every rental on SGI has decent proximity to the beach. If I had looked closer at the pictures, I never would have booked this unit. Note: Exposed plywood on the floor in the kitchen next to the fridge, repetitive artwork hung in crazy locations (at ceiling level). These were just a few of the oddities we discovered during our stay. Others include no hot water at kitchen sink, oven did not work, and water lines to washer were reversed. Blinds at sliding glass doors were poor quality, missing slats, not level to floor, and barely functional. There were 4 bath towels for 4 people, only one beach towel, and 3 coffee cups. Too many issues to list in the space provided. In short, this is a low-budget place that clearly was not low-budget. Buyer beware.”

“Check in was at 4, we arrived at 4:30 to see a utility van in the driveway. The man came out of the house and asked us to give him more time because he was working on the televisions. We got into the home around 5. It was dirty. Dead flies in the big tub for the master bathroom. Dead flies and ants all over the house. None of the tvs worked. The top oven smoked out the house after being preheated. The sliding door upstairs did not lock. They had a board to be placed in the door. House was not clean. I called to complain and it took multiple calls to finally get through to someone. The guy I talked to was very rude and said I was lying about the tvs. Finally a manager called me. Refunded my cleaning deposit but did not do anything for the late check in or other issues. Will not rent through them again”

“We visited the property for a couple of days. While the location is perfect with private beach access to the lake, the property itself is not well maintained. 1. There were spider webs hanging from the ceiling around the house, especially the kitchen area. 2. The beds were very loud and squeeky and it was impossible to have a good sleep on them except for the master bed. 3. The instructions were unclear - No village entrance code was provided until we called. The parking instructions, house rules and other details were missing at the home. 4. The furniture is outdated and requires maintainance. 5. Bathroom doors did not lock properly (specially the one on 2nd floor). 6. The TV did not have any option or pre-provided smart features. Given the issues, we could have spent a lot lesser to get a lot better amenities.”

“DO NOT BOOK. This property was an absolute disaster from the moment we arrived. There was no water pressure, no hot water, no internet, electrical issues with the garage and fireplace, and the place was filthy. We reported every issue immediately, and instead of resolving anything, management wasted our entire evening sending out maintenance, causing us to miss our dinner reservations. The next morning, every single problem was still unresolved. Management ignored repeated requests for updates, refused to communicate, and continuously gave us the runaround. After reading previous reviews, it’s clear this has been an ongoing issue for other guests as well — meaning they are fully aware of these problems and still continue taking people’s money without fixing anything. This property is poorly managed, neglected, and completely unacceptable. Save yourself the frustration, stress, and wasted money. DO NOT BOOK.”