Avari reviews in Panama City, Florida

“Took a while to get answer regarding reimbursement of beach service which suppose to be part of amenities. Did not honor the agreement.”

“I read recent reviews prior to my trip and I advised the Avari team of my concerns they said they would look into it but did nothing. The red sofa is nothing like the advertised pic it was so filthy with stains my family and I had to cover before we felt safe to sit down. There was no table on balcony in which I was told there would be a small one there I was told this a day before arrival. The resort itself is nice but this unit needs lots of attention it’s very worn out and outdated.”

“If the place had been properly cleaned upon our arrival I would’ve had no choice but to leave more stars. But, unfortunately that wasn’t the case. The host pretty much tried to waste my time so I went over their heads and filed a complaint with Airbnb. I was rewarded a nice partial refund all because the cleaners didn’t take time to clean. When you have problems and the host tries to give you the run around contact Airbnb support and they’ll take care of you every time. Airbnb has policies and these hosts have to go by them if not Airbnb support will refund, partial refund you (if you’re eligible) or get to the bottom of the issue.”

“2nd time we’ve stayed here. We love the location! However we were disappointed to see there was still no deadbolt or way to secure the door from the inside so they kids don’t sneak out the door. Thankfully we brought a door lock ourselves. Our only other complaint is that there was only one working elevator for the last bit of our trip making getting too and from the beach and packing up when checking out tough with two kids under 3.”

“Place was okay elevators would take 10-20 mins to arrive host never responds its all automated okay place terrible customer service”