Avari in Gulf Shores, Alabama

“the main concern was the dirty blankets with stains and very dirty floor and furniture and cusions very dirty with food stains and actual food also one bed had no blanket”

“First off we love the location of this air BNB. We have been going for 13 years. However this trip the management company was terrible about responding, the cleaning wasn’t complete and it was still really dirty. I had to clean the unit and the maid was still there when we arrived. She left and then knocked on the door and asked to come back in for pictures, moved our belongings. Dirty towels were left in the bathroom, melted soap left in the bottom of the tub. This place has very little in the kitchen to work with. Rust and mold in bathrooms and ceiling vents. Master bed is rock hard and living room furniture is dirty. I put sheets over the furniture. This unit needs major updates and a Deep clean. The water heater heats up at times if you’re lucky and sometimes it’s cool. The Dunes building only has one working elevator right now, they are working on the other one.”

“Location was great, good restaurants and shopping within walking distance and the balcony view was amazing! My only complaint is that the bed clearly wasn’t stripped and cleaned properly, the sheets were full of sand! Also the door to the condo needs an inside deadbolt latch.”

“Door was unlocked upon check in- unclear instructions on having to press the lock a certain way. Air was off upon arrival so the unit was very hot. It is located above the restaurant so it smells strongly of food. When we went to get in bed the first night, there was no top sheet on the bed. The whole hallway smelled of trash as the trash shoot was clogged and trash was being piled up smelling the hallway up. I will say the location is nice and peaceful and the unit its self did not seem dirty.”

“There was black mold in the vents, the kitchen ware was left with old food, our unit was not clean and we we didn’t receive any bed linen until the evening of the second day !”