Avari reviews in Black Butte Ranch, Oregon

“This was our third stay at this home. It is in a great location, wonderful views, great layout. I am so sad to say, unless they change how they clean the house we will not be back. The bathroom floor in front of the toilets were black upon arrival with nothing to clean it with. Had to wet a dry swiffer to make it less disgusting. The first night I woke up at 4am and couldn’t go back to sleep because of the mildew/mold smell coming from the pillow only to realize my clean hair and shirt now reeked of wet dog. I had to get up and shower and walk around the house to search for a reasonable pillow and case. The top blankets are stained, no protective covers on any of the pillows, down comforter without a cover. When I went to take my first shower there was still someone’s hair stuck to the side of the shower. Some of the bath towels had a strong odor after they got wet. I could go on. It was disappointing. I felt uncomfortable and relieved to go home. Company never responded to concerns.”

“The location of this house is fantastic right on the green of the 7th hole. However the house did not feel clean and the kitchen was not equipped with any cleaning supplies to clean/wipe countertops, dishes or pots and pans. The coffeemaker was also not working properly which was not a great way to wake-up. This property has great potential but didn’t live up to it for our stay.”

“The location of this home is lovely, right on the golf course. We were able to see a lot of deer and easily find our way around the bike paths. No access to the garage at this property which was unfortunate for our group that brought bikes. In addition the linens, towels and pillows were all fairly worn. Kitchen and main floor were great for entertaining and cooking and resting. All guests should be aware that there are no pool towels at this home and we learned you must bring your own towels to the pools in Black Butte - a downfall for those traveling from out of town. Overall, we had a nice stay and enjoyed our time. A few minor improvements would elevate this property.”

“kitchen is nice and updated but rest of home is older, the layout is fairly chopped up wit the sunken living room. Carpet has some stains and the white couch in particular is a bit shabby and shows light staining from normal use. The couch probably is no less clean than others, but the white color is a difficult choice for short term rentals. Sheets are okay but rest of bed linens could use an update.”

“The house is a great home base for taking advantage of Black Butte Ranch and the general area. Our family really appreciated the hot tub and movie setup after long days of fun on the ranch. Location is a pleasant distance from the activities near the lodge, easy bike ride or long walk. As other reviewers have mentioned, the upstairs loft is best for independent kids and teens - the stairs are steep and the head room up top is tight. Also note that both bathrooms have 3x3 stall showers, so not easy to wash off little kids who might need more help.”