Avari in Coos Bay, Oregon

“The cottage was perfect! It was easy for us to cook meals. The sunsets were beautiful.”

“I rented the house with my son, daughter and her two boys. We were expecting bunk beds in one room as they were pictured right up until the night before or the day we arrived, and then the photo was removed. There were three queen beds only, which was awkward. We were having a family reunion so expected to have four people over for dinner. I double checked with them and was told absolutely not. They told me twice in about 10 minutes, in case I didn't understand. So we made different arrangements and ended up only sleeping and showering at the house. We checked out the beach and there were signs warning of quicksand. My daughter went down anyway and discovered it was covered in glass. There was a great selection of puzzles, but only a few games. The bathroom was stocked generously. Overall, the house was spotless and comfortable. It has a beautiful view.”

“The place was roomy and private. We loved being on the bay. There was a noticeable smell in the house when you walked in, the place was clutter free but drawers had hair in them. I had to clean some of the spaces for us to use. My kids found a few dead bugs in there bed and refused to sleep under the blankets. Also we booked this place because in the photos it showed that there was a bunk bed with a full on the bottom and twin on top. This would have made enough room for all my kids. But this was not the case when we got there, because of this one of my kids had to sleep on a small couch.”

“Great place to stay!”

“PLEASE READ: this property is covered in black mold. I’ve very allergic as well as my child was showing symptoms. When I reached out to the host they took about 5 hours to respond and basically said that they could refund a $100 cleaning fee or I could check out early and be refunded for the last night of our stay. (At that point we already packed our stuff and kids and left the house). I had requested a full refund given that we now face additional costs to find another place and had to rebook flights. I requested that Airbnb rebook us but unfortunately they were not any available properties and me, my husband and toddler slept in our vehicle that night. Now Avari refuses to contact airbnb- going on 3 days now- and Airbnb has yet to issue any refund! I don’t think this is a normal occurrence for either Airbnb or Avari but they both have been reluctant to remedy this situation. I submitted documentation to both as well and they don’t even seem to care that the property was a hazard.”