Properties by Preston

“I cannot recommend this property. During my stay there were ongoing internet issues, a lock malfunction that affected my sense of security, broken furniture, and multiple instances of poor communication. Several individuals arrived unannounced regarding maintenance concerns, often without clear identification or scheduling. Different members of the host team frequently provided conflicting information, making it difficult to know who was responsible for resolving issues. Airbnb Support was contacted yet most concerns remained unresolved or were addressed very late in my stay. Solo travelers, families, and guests working remotely should consider these issues carefully before booking. I have stayed in many short-term rentals and understand that problems can happen. What matters is how those problems are handled. Unfortunately, that was the area where this experience fell short.”

“The first unit we stayed in had No bedsheets, blankets, shower curtains, NO power and NO A/C. We then made a complaint so the host moved us into a different unit, which then REEKED like cat urine, stains all over the carpets, black marks up and down the walls, cracked cabinets, dirty baseboards, hairballs in the corners, trash left in kitchen cabinets, trash and cigarette butts on the back patio, the living room looked nothing like the pictures, and swollen baseboards from water damage. (which is all documented) Requested a refund which then they tried to deny me my money back so i had to go through Airbnb to get my money back and THEN tried not to pay me the full amount that i have a receipt for and had the nerve to ask "where i got that information from?" in terms of being refunded. Would never recommend, front desk lady is rude and host is unprofessional. Save your money and your time and go somewhere else:)”

“DO NOT, I repeat DO NOT stay here! This listing is completely inaccurate. Arrived and was given a "backup door code." It looked like someone had just rummaged through the place and left! Hole in the kitchen ceiling from water damage. Hole in the bathroom door. There was trash in the trash cans, dirty dishes on the kitchen counter, the bed linens were piled on the bed (like someone had just slept there and left), and the place smelled like an ashtray. The bathroom was so dirty, I wouldn't bathe a dog in there. The location is not ideal either. Was forced to find another long-term option that night. This was for a SIXTY DAY stay! Initially the host refused to refund any money at all. We finally "negotiated" on paying for 7 days after threatening to have my attorney call; at least that meant no one else had to stay in that shit hole for 7 days. I've rented all over the world and have hosted on Air BnB. THIS PLACE IS AWFUL!!! BEWARE!”

“The place had bugs, was dirty, had a clogged bathroom sink, a broken bed, broken blinds, mold, needed many repairs. It was clear that no one cleaned since the previous tenents.”

“Property was grossly dirty. Furnished with cheap uncomfortable furniture. Host was a nightmare to deal with. I’ve stayed at ALOT of properties. This one takes number one spot for worst experience in 10 years on Airbnb. Top to bottom.”

“The only time I write reviews are when the service is phenomenal or terrible. This property was absolutely horrible. It’s honestly too much to go down the list. Whatever you do, DO NOT rent any properties from these people. It was an absolute horrible stay.”

“We were extremely exited for our trip to Savannah but unfortunately our stay with Preston was so very disappointing and cut our trip short. Upon entering we noticed our unit was filthy. There was pet hair, the kitchen was greasy, and in the master bedroom there was what looked to be animal vomit encrusted into the carpet in two places, like it’d been cleaned but not scrubbed out, and a used zyn was stuck to the window sill. In addition, there was barely any of the amenities listed in the description and what was provided was so low quality it was almost unusable. After several nights of putting up with it, we discovered the apartment was infested with fleas that had been biting us! We immediately contacted the host, who told us they could not relocate us and could only offer to door dash us bug spray. They then ghosted us when we asked for a refund twice. We had to contact air bnb because we were now stranded and needed the refund to find a different place. It took HOURS. DONT BOOK!”

“DO NOT RENT. I asked the host the day before for early check-in. I was granted the early check-in for a 1 PM we did not arrive until 2 PM. Entering the home we immediately found three dead roaches in the kitchen, after looking around the home more we alive, roaches, mold, & water stain. I found a alive & dead roach in the refrigerator. I immediately reached out to the host regarding my concerns & it took over two hours for a response back to only receive the automatic responses. We brought cleaning supplies to clean the home maintenance showed up but to do a walk-through of the property before check-in so they were not aware we were granted early check-in. maintenance said exterminators were just in the apartment. Water wasn't hot & the tub filled up whn water runs. Door handles/ closets, coming off or stuck due to paint. Once returning from dinner we had to kill four more roaches, we left the Airbnb at 7AM the next morning less than 24 hours in the home. The home is infested”

“There were roaches and bedbugs no keypad when entered not clean area smelled like cigarettes”

“They said they would repair the stove, but I wasn't able to use it right up until the day I checked out. It was disappointing.”