Manager Review

Properties by Preston reviews in Atlanta, Georgia

3.68

Properties by Preston holds a 3.68 guest rating in Atlanta, Georgia, computed from 165 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 18 of 18 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Atlanta, or homeowner reviews of Properties by Preston on their profile.

Properties by Preston's guest rating in Atlanta, Georgia of 3.68 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Atlanta.

Recent guest reviews in Atlanta

MontrelOctober 2026
“The location is very good and convenient, which was one of the best things about my stay. However, I had several concerns during my month-long stay for work that were never properly addressed by the company. There was a broken couch that was not resolved, and I also had concerns that required an exterminator that were never properly addressed. On top of that, the neighbors upstairs were absolutely awful when it came to excessive noise. The constant noise made it very difficult to relax and get proper rest after work. While the location is great, the lack of response to these issues and the noise from the upstairs neighbors significantly impacted my overall experience. I would not recommend this place for someone looking for a quiet and peaceful place to stay, especially if you are traveling for work and need a place where you can rest.”
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ValerySeptember 2026
“I’ve use Airbnb for the past 9 years and this is so far the worst experience I’ve ever had. Host is unresponsive, I stayed for over 5 weeks and I didn’t have hot water in one of the restrooms. The place was clear but is really old and has a smell. The stairs have a smell like trash. I would not recommend to anyone. It has a really good location which is the only plus.”
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DavidAugust 2026
“Convenient location for a summer internship. Close to midtown, GA Tech, east side beltline. Rooftop pool and gym are nice amenities. Kitchen has everything you need including a coffee maker, pots and utensils. Appliances all work fine. Outside, the complex is dirty with trash overflowing, pet and food waste in common areas, and bags of trash left in hallways due to no accessible dumpsters. Host is generally responsive, but garage gate did not unlock upon arrival and apartment lock failed to operate multiple times requiring assistance. Several bags of trash were left behind by previous tenant. Inside the unit has a lingering smell of tobacco and marijuana smoke meaning your clothes will smell after a day or two. Overall good deal for the price if you’re not looking for an extremely clean or luxurious place.”
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ZachAugust 2026
“Extremely Disappointing — I Would Not Recommend Staying Here I had an absolutely terrible experience with this Airbnb and would not recommend it to anyone. The biggest issue was that I was without power for FIVE DAYS during roughly 97-degree weather. The conditions became unbearable, and I had no choice but to pay for a hotel for five nights just to have a safe and comfortable place to stay. I had already paid for those five nights at the Airbnb, yet I was never reimbursed for the nights I couldn’t reasonably stay there or for the hotel I was forced to get. Unfortunately, the power wasn’t the only problem. There were cockroaches, I couldn’t get through the entrance gate half the time, the dishwasher leaked water all over the floor, and the shower made an insanely loud, high-pitched squealing noise. What made the situation even more frustrating was repeatedly being told that problems had been or would be fixed, only to find that they weren’t. Save yourself and book anywhere else”
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JoshuaJuly 2026
“I wasn’t able to enter the property. You have to call them from the front gate. They will not answer. They will not refund you even though they will not answer to let you in the property. They will not give a refund even though I never stayed one night. It cost me over $2000.”
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