Properties by Preston reviews in Kansas City, Missouri

“Plugged in coffee maker and another receptacle started smoking and arching out. Dishwasher was not secured and fell, also leaked all over kitchen. Chairs aren’t meant for cheap flooring. The chairs feet got stuck to vinyl floor and started to rip. Brown recluse spiders everywhere. Neighbors tried to break in a couple of times. Not an ideal place to stay.”

“Any problem i had they solved it quickly. Would stay here again.”

“When we booked this property, we were pretty certain it was going to be a run of the mill slumlord experience. Anyone who owns over 400 properties isn't able to adequately maintain all of them. But for the price, we figured we'd get what we paid for. The conditions were worse than we expected - there were issues with getting to the unit and gaining access, leaks in the roof, bugs all around, broken stoves + beds. The pool + gym that were advertised to us were unaccessible unless we paid a non-refundable deposit. Still, we tried to be amiable guests, given the low expectations we already had. The issue comes when a real issue occurs. Shortly into our stay, the keypad lock stopped working on us, which didn't allow us to lock it from the outside and prevented us from leaving. Preston and his incompetent ensemble had empty apologies and promises, but after 3 long weeks, the problem had not been fixed. We decided to cut our stay short. You'd find better housing under a bridge”

“Located in somewhat sketchy area, but I still felt fairly safe as a lone woman due to the door being on the third floor accessible from a somewhat hidden back entrance. The floors turned my socks brown immediately when I moved in, there were quite a few spiders, and a constant cigarette/weed smell. Having access to the pool was a huge plus (if you can get over being surrounded by screaming children). Host was empathetic and responsive to my issues however it seemed like the host had issues communicating with the maintenance team to resolve some problems (don’t blame the host at all for this, just an FYI)”

“Door doesn’t lock from the outside, this was not resolved for 2 months. Intermittently disconnecting Internet at random times of the day, wiring issues and a possible fire hazard with the outlets and leaking ac lines (from freezing and heating back up) drip onto exposed wiring. The host didn’t address any issues within the unit itself and issues were so bad I had to involve support. The location is not walkable and outside is a nightmare, it is a third floor unit with a staircase that always smells like dog pee. You’ll have to make the long walk across the parking lot if you want to throw the trash away (down and up 3 flights of stairs) Hope this helps everyone understand what they’re getting into.”