Properties by Preston reviews in Clarksville, Tennessee

“I'm very upset because I was paying monthly it came out of my bank account but some how never got paid. Then my reservation is canceled... we wasn't just staying there we were living there. We now have no where to go because I paid for this month and it's gone. I showed proof stayed in contact with everyone more than I can imagine it has consumed me for days and I am very upset about it. I feel this was very very unprofessional... they wouldn't respond still won't respond.. customer support puts me off on someone else nothing ever was fixed. I'm over it”

“Lock was broken. Said it would be fixed that day. It wasn’t. After a few weeks of back and forth texting, lock was still not functional. I chose to leave due to safety concerns. They said they refunded the rest of my stay, but I never received it.”

“Beautiful place and very clean, if we’re ever back in Clarksville and this place is available we’d get it again for sure!”

“This was hands down the worst 48 hours. We were supposed to be here for 2 months. The unit was switched on us a few hours before checkin. I accepted because we had no alternative. There were immediate issues with dead bugs, sticky floors, a horrendous smell, sinks not draining, electrical outlets not covered, and more. When I reached out to the host they said they would find me another unit and then went quiet for nearly 24 hours before accidentally sending me a message they intended for another host. We left after 2 days and will never return. Would strongly suggest you don’t stay at any of the properties by Preston either.”

“When we entered the property it was very hot upstairs. There was a fan and humidifier that was left on and running in one of the bedrooms because of some leak. Then when maintenance came and picked it up they just entered the home while my wife was upstairs naked and my 5 year old daughter was with her. She had to rush and put some clothes on while she called me on video because she was frightened. That was the worst of it. Also all of the appliances were very small which made it difficult to cook for 3. Utensils were also small and super cheap. Pillows were very flat so we bought our own. This place was way over priced.”