Manager Review

Properties by Preston in Austin, Texas

3.88

This is the local review page for Properties by Preston in Austin, Texas. Amongst managers in Austin, Properties by Preston currently ranks 28 of 28 on guest satisfaction. See the top ranked vacation rental managers in Austin, or see homeowner reviews of Properties by Preston on their profile.

Properties by Preston's guest rating in Austin, Texas of 3.88 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Austin.

Recent guest reviews

MichaelJune 2026
DO NOT, I repeat DO NOT stay here! This listing is completely inaccurate. Arrived and was given a "backup door code." It looked like someone had just rummaged through the place and left! Hole in the kitchen ceiling from water damage. Hole in the bathroom door. There was trash in the trash cans, dirty dishes on the kitchen counter, the bed linens were piled on the bed (like someone had just slept there and left), and the place smelled like an ashtray. The bathroom was so dirty, I wouldn't bathe a dog in there. The location is not ideal either. Was forced to find another long-term option that night. This was for a SIXTY DAY stay! Initially the host refused to refund any money at all. We finally "negotiated" on paying for 7 days after threatening to have my attorney call; at least that meant no one else had to stay in that shit hole for 7 days. I've rented all over the world and have hosted on Air BnB. THIS PLACE IS AWFUL!!! BEWARE!
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KandiceMay 2026
Pictures accurately describe apartment.
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May 2026
Es un apartamento bonito, organizado, con los elementos necesarios para la estadía, un poco alejado de áreas de comida y demás, pero manejable, lo único que no se informó y es un punto importante, es que la piscina estaba fuera de servicio y al parecer, lleva bastante tiempo así, me quedé una semana y el agua estancada no era reciente, por lo demás, es un lindo lugar, seguro y cómodo
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April 2026
Good communication
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JulioApril 2026
From the pictures, the property looks amazing—but unfortunately, that wasn’t my experience after moving in. The first issue I noticed was the garbage valet. Many tenants weren’t using proper garbage cans and instead left loose bags in the hallway. These bags would leak fluids onto the concrete floors, which absorbed the smell and made the hallways unpleasant. Another concern was the pool. It was already dirty during my first weekend there, and shortly after, it was closed for repairs and remained unavailable. Overall, the property didn’t seem well maintained. There’s very little grass throughout the community, which makes the environment feel dusty and unkempt. Based on my experience, I would not recommend this property.
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