Properties by Preston reviews in Austin, Texas

“Looked great in the pictures, we arrived to trash outside the door then given the wrong code. Waited at 1am in front of the door for almost an hour for them to give us the right code. Walked in to 2 large roaches scurrying away immediately and fruit flies floating around the sink and laundry area. My girlfriend screamed from some of the bugs landing on her at some point. I grabbed ALL of our luggage and went back to our vehicles after all that waiting and traveling, loaded the car back up and left after 15 minutes. Immediately requested a refund and cancellation given that we only were ACTUALLY IN THE PROPERTY for about 15 minutes, the host told us since we had technically checked in that they could only refund us 70% of what we paid even though there was literal bugs inside the house and we didn’t even stay a single night there. Host has since been unresponsive and unwilling to give ANY of the money back. Look at my previous reviews if you don’t believe me.”

“DO NOT, I repeat DO NOT stay here! This listing is completely inaccurate. Arrived and was given a "backup door code." It looked like someone had just rummaged through the place and left! Hole in the kitchen ceiling from water damage. Hole in the bathroom door. There was trash in the trash cans, dirty dishes on the kitchen counter, the bed linens were piled on the bed (like someone had just slept there and left), and the place smelled like an ashtray. The bathroom was so dirty, I wouldn't bathe a dog in there. The location is not ideal either. Was forced to find another long-term option that night. This was for a SIXTY DAY stay! Initially the host refused to refund any money at all. We finally "negotiated" on paying for 7 days after threatening to have my attorney call; at least that meant no one else had to stay in that shit hole for 7 days. I've rented all over the world and have hosted on Air BnB. THIS PLACE IS AWFUL!!! BEWARE!”

“Pictures accurately describe apartment.”

“Es un apartamento bonito, organizado, con los elementos necesarios para la estadía, un poco alejado de áreas de comida y demás, pero manejable, lo único que no se informó y es un punto importante, es que la piscina estaba fuera de servicio y al parecer, lleva bastante tiempo así, me quedé una semana y el agua estancada no era reciente, por lo demás, es un lindo lugar, seguro y cómodo”

“From the pictures, the property looks amazing—but unfortunately, that wasn’t my experience after moving in. The first issue I noticed was the garbage valet. Many tenants weren’t using proper garbage cans and instead left loose bags in the hallway. These bags would leak fluids onto the concrete floors, which absorbed the smell and made the hallways unpleasant. Another concern was the pool. It was already dirty during my first weekend there, and shortly after, it was closed for repairs and remained unavailable. Overall, the property didn’t seem well maintained. There’s very little grass throughout the community, which makes the environment feel dusty and unkempt. Based on my experience, I would not recommend this property.”