Properties by Preston in New Albany, Indiana

“Day five the air conditioning went out. Day seven the dishwasher stopped working. Saw one cockroach in the kitchen during our stay. Airbnb had to step in to get a partial refund for the air conditioning. Mattresses were super soft. They were inflexible when I tried to shorten my stay so Airbnb had to step in on that as well. Neighbors did not adhere to the quiet hours and played music all weekend. Someone stole a portable air conditioning unit from beside our door. Rates started out low but increased over time.”

“Very responsive, great location and very affordable for the area. Clean and easy to extend stay. Has nice balcony nice neighbors. Enjoyed the stay very much”

“Preston’s commutation was great but the overall stay was not. There were no pots/pans or any cooking amenities at all. The microwave didn’t work. The couch and living decorations were off. There were stains on every wall and the clothes were left in the dryer leaving the place smelling. I had to have a curtain ordered due to mold. Their cleaning service doesn’t clean very well. I felt very robbed and received just a $100 refund as they stated (it’s all we can offer). I spent over $400 in things I wouldn’t have if it would have been the correct listing.”

“The property was nice , quiet and I'd stay there again”

“minimalistic”