Properties by Preston in Hampton, Virginia

“I cannot recommend this property. During my stay there were ongoing internet issues, a lock malfunction that affected my sense of security, broken furniture, and multiple instances of poor communication. Several individuals arrived unannounced regarding maintenance concerns, often without clear identification or scheduling. Different members of the host team frequently provided conflicting information, making it difficult to know who was responsible for resolving issues. Airbnb Support was contacted yet most concerns remained unresolved or were addressed very late in my stay. Solo travelers, families, and guests working remotely should consider these issues carefully before booking. I have stayed in many short-term rentals and understand that problems can happen. What matters is how those problems are handled. Unfortunately, that was the area where this experience fell short.”

“Very responsive hosts. I was happy with my experience.”

“I appreciate the host’s communication, but the stay wasn’t comfortable. There was no hot water for four days, the WiFi did not work when we arrived, my wife had to figure out how to set the WiFi to get it to work. The bathroom drain was clogged. The property otherwise has potential, but these basic issues made the experience difficult. I hope the host addresses these problems for future guests.”

“had a great stay will definitely book again”

“Great place by alot of restaurants and attractions!! Will be booking when come back back to Va”