Properties by Preston in Parma, Ohio

“I stayed here for a week with my cats. Unfortunately, the apartment was not in the condition shown in the listing. When I arrived, the bed wasn’t made, the bedding, pillows, rugs, and other items were piled in the closet, and the mattress had a visible stain. The shower also had mold, and overall the apartment did not feel as clean or as well prepared as expected. The listing photos gave a much different impression than what I found upon arrival. While the location worked for my needs, I don’t feel the condition of the apartment justified the price I paid.”

“DO NOT BOOK THIS PLACE ! THEY ARE SCAMMING ! Upon arrivals someone else was living in the apartment. There was food , nice, and weed on the tables. The building is falling apart. When we contacted Preston they tried to tell us we weren’t inside the correct unit, however we used our correct door code to get in. They were refusing to give us our money, they wouldn’t call us. We had to threaten to call the police in order to get our reservation cancelled and our full refund. The reviews on this property are FAKE !!! they continue to allow people to book this place, still their money, and someone else is living there the entire time.”

“Got moved to three rooms, all had problems. Room 1 had a broken lock, room 2 had BED BUGS, Room 3 was dirty. Took a lot of work to get a full refund”

“when you are in a pinch and need a place to stay then its ok.”

“The unit had sh*t stains on and in the toilet, the bathtub was very dirty there was crumbs over the kitchen floor I had to go buy cleaning supplies because there was none available. I ended up leaving due to the uncleanliness which led me to get sick and the host was very unhelpful and did not give me a refund for the remainder of my trip. The only pro was that the place was spacey.”