Properties by Preston reviews in San Antonio, Texas

“The apartment was very cozy and comfortable, but unfortunately, the roach infestation was extremely unpleasant. There were roaches throughout the entire apartment, which made me feel very uncomfortable and disgusted. The property definitely needs professional pest control treatment to address this issue. It's a shame because the apartment itself was lovely, but the infestation really ruined the experience.”

“Pros: check in was easy, location was great because it is near everything, 15 minutes to downtown. Plenty of parking, very Clean, host was very responsive and accommodating, place was super clean. Nice and quiet especially at night. Felt safe. Cons: construction at our exit, neighbors smells come into the unit so our unit smelled bad the whole time from a neighbors cooking or something. Not sure what it was. Bed was a lightweight bed and could use a new mattress/pillows.”

“They just need better management and pay attention to their properties better”

“Hard to get inside due to missing code, host slow to respond. So many ants in property even on the bed. Hair on bedsheets, looked like bedsheets were not washed.”

“I cannot recommend this listing based on my experience. I checked in and, within minutes, found numerous ants throughout the living room and bedroom. There was also a dead cockroach surrounded by ants in the living room. In addition, the bedroom and bathroom floors had what appeared to be female hair scattered across them, making the apartment feel unclean and not properly prepared for a new guest. I immediately contacted the host but was initially unable to reach them. After contacting Airbnb Support and waiting as instructed, the host eventually responded and offered to send pest control or move me to another unit. Given the condition of the apartment on arrival, I was not comfortable staying or moving to another unit in the same complex. I had to leave almost immediately and find emergency alternative accommodation. Although Airbnb ultimately processed a partial refund, I still lost approximately $250–$300 (including the first night's charge and travel insurance) for no reason.”