Manager Review

Properties by Preston reviews in Rochester, New York

4.09

Properties by Preston holds a 4.09 guest rating in Rochester, New York, computed from 45 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 4 of 4 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Rochester, or homeowner reviews of Properties by Preston on their profile.

Properties by Preston's guest rating in Rochester, New York of 4.09 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Rochester.

Recent guest reviews in Rochester

LiamAugust 2026
“DO NOT STAY HERE. There are mice and cockroaches infested throughout the building. The host will not do ANYTHING to prevent or fix the issue. Mouse droppings under the stove when I moved in and they expected ME to clean it! I didn’t even have a key for 3 days to get in! Several appliances are faulty, the hot water is broken, and the air conditioning only stays on when it’s above 70 degrees outside (breaks all the time). The other tenants in the building have absolutely no respect for others and frequently leave garbage and even animal droppings in the lobby areas. They charge an unfathomable amount of money to stay here and you’d expect that the room meets the standard, but it is absolutely foul and unacceptable. There are also drug addicts that circulate the block and will frequently bother you for money when you leave or enter the building. The host is not even based in New York and has no knowledge of the room or the building that the property is located in. DO NOT STAY HERE.”
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AshleyAugust 2026
“I wasn’t able to get in for a day due to door code box needing batteries. Rodent droppings . A/C not working . Sink drain in kitchen would not drain. WiFi issues as well .”
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HowardApril 2026
“I would stay here anytime am looking for an apartment in the area and it available. I totally feel at home.”
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HowardApril 2026
“This place is absolutely perfect, spacious, clean, quiet environment, traffic is not busy at all. I felt at home, I wouldn't have asked for anything better so far. it's definitely worth every penny spent.”
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ZeynepMarch 2026
“Great location spacious modern house, right next to Eastman and concerts. Great stay!”
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