RedAwning

“If you're looking for a remote location, this place will definitely fit that bill. Overall, it wasn't bad, just not something I would spend my money on again or refer a friend to stay. Many small details that have been overlooked could have made this stay better. #1- IT IS NOT MAPPED CORRECTLY. They warn you it could be difficult to find and send an outdated video of the driveway to "show you the way" but the video begins mid-driveway and not from the previous highway to show where to turn off. #2- DRIVEWAY ENTRANCE IS UNCLEAR. There is no clear signage that you've arrived at the correct address. The realty office that supervises has a small sign that is half-covered with brush and not lighted. The name of the property is nowhere at the gate. #3- DISCARDED CONSTRUCTION MATERIAL. There are discarded pallets and construction material located less than 20 yards from the house out in the open. #4- EXTENSION CORDS. It's a guessing game trying to turn on outdoor lighting.”

“The sheets in master bedroom sheets smelled very moldy. It advertised stay for up to 12 ppl. 10 ppl went. There were not enough sleeping place to accommodate. There were 5 coffe mugs and 1 chipped. An early check-in fee was communicated the day of. We arrived at at 3:15 and sat outside until 4pm. The house was sandy and there was nothing available to clean up. Very disappointed. Very old and smelly.”

“I won’t have anyone call or even ask about looking at there rental properties. Very unprofessional. It took 3 hours for anyone to bring towels tissue and bedding. Nothing was prepared correctly very poor service. Oh and here is the kicker there not even in the state . They give you a 800 number to call . And it take almost a hour before anyone responds back. I should’ve read the reviews before I booked this shit hole.”

“First off, there was a severe lack of communication regarding check in procedures which caused a lot of last minute stress that we did not need. There was a flurry of emails, phone calls, and trying to get information before we traveled 3 hours with 15 people on how to check in. We did not receive a check in email until AFTER our check in time had already come and gone. We had NO IDEA there was an extra parking fee, and having four cars in our party, that was an extra expense that nobody was planning on, and based on your property, seems unnecessary and ridiculous. As far as the house goes, the kitchen is way too small for the size of the house, and not equipped very well. The smoke alarms went off 3 different times, waking 15 people at 5 AM and scaring small children. We were told it does that when it rains - humidity. Unacceptable. Layout of house is good for large group. Screened porches are nice but chair cushions are well past needing replacement. Pool was murky.”

“RedAwning did a terrible job communicating with me. They over booked the place a originally booked and last minute gave me another house not up to date. When speaking with owner he was rude and inconsiderate. I will never book with remaining again. Same reviews on reddit for the same location.”

“We booked this place for extended family weekend getaway. We have been going to Branson for several years. This place was noticeably dirty. The couches had holes in them. The outdoor cushions were filthy and desperately needing replaced. Although there were six bedrooms and six bathrooms which sold us on staying in the place- only one person can shower at once. There is not even water pressure to run a dishwasher and shower at the same time. And 2 out of our 3 nights - smoke alarms were going off. When I called the after hours/emergency line - I was told that it was connected with the fire department and that they did not have the capacity to turn it off. The person I spoke with said he would speak with another coworker and get back to me. We never heard back. The first night the alarm went off 3 times in an hour. Day 2- no alarms and the last night it went off once at 5 am waking up the entire house. I would not recommend this place!”

“Condo #602 dirty!!! Somehow it became my fault the place was completely unlivable? Host Red awning tried to ignore me. Waters edge became aggressive. Old rusted outdated furniture. Dryer will not dry. We realized that’s why the linens were wet when we got there at 11:30 at night, after a ten hour trip. We slept on top of our beach towels! Awake to deep clean day 1. Everything in the condo was dirty! Ceiling had cobwebs, kitchen was outdated and dirty. Refrigerator was covered with old food. Dishwasher was smelly and outdated. Balcony had no door handle. Next morning My son wakes up with hundreds of bug bites on his legs. I get to spend the day with Orkin looking for bed bugs! He can’t find casings or bug poop so Waters edge Manager runs with it. Waters edge becomes rude and aggressive when you report issues. Then they try to act like I refused cleaning when it was never offered. I refused linens because we had to purchase new considering what the resorts looked like. Horrible place!”

“We stayed here for a family vacation and had both positive and very disappointing experiences. The location is beautiful and convenient. The property has children's pools and a small restaurant. While the food is mostly standard deep-fried fast food, the atmosphere is pleasant and relaxing. The heating worked perfectly, and the ocean water was warm, which we really enjoyed. Unfortunately, our experience with the apartment itself was far from what we expected. We arrived after an 11-hour drive from New York with our small child but were unable to check in because the management company failed to send the door code on time. Instead of resolving the issue quickly, they claimed they had emailed us directly, even though Airbnb requires communication through the platform. We ended up waiting in our car for a long time before we could enter. Once inside, we found sand on the floors in the hallway and bedrooms, and there was visible mold on the bathroom exhaust vent.”

“The staff on location when reporting an issue showed no true concern nor apologized, only stated that there was a 24H number I should have called. I felt as if I was wrong for bringing issues to there attention and when I requested a refund, they stated I needed to contact the Manager who wasn't on duty until Monday, the day after I was scheduled to leave. No help...horrible customer service. As far as the issue I was addressing, the two fold out couches listed within the advertisement both had moldy mattresses. To make it even worse, they didn't even provide a basic sheet set or enough pillows in the event the two pull out couches would have been usable. Needless to say, we had to find somewhere else to stay for the night and duration of the trip.”

“Do not recommend staying here! Ghetto!”