RedAwning in Bolivar Peninsula, Texas

“The house itself was wonderful. We really enjoyed it. Communication was lacking. A few things to note: the third party company involved in the communication was very annoying. They didn’t have the answers I needed right away and I had to wait for them to reach out. No one was clear on what I needed to do to get the code to enter the home and I had to search for anyone to call that could help me. WiFi is listed as one of the amenities at this home and the WiFi code was nowhere to be found. When I finally got ahold of someone for it, it was the wrong password. The house was cool on the top floor but uncomfortable for sleeping on the bottom floor and during our stay two men came to the home because they said they got a call from the owner that the AC was leaking. Which was not told to us and we had no idea who they were or that that were coming. We had children with us and were all in the house when they approached, had we known they were coming it wouldn’t have been an issue”

“Overall the house was great. We did have to deal with a leak in several parts of the house due to the ac drain. They did come out and unplug but it did not help the constant drip in door facing, door openings and top of stairs standing water. I feel the home needs some upgrades and repairs. The home sleeps 13 and we had 12. The sofa bed has to be used to sleep more than 10. The living/dining area is a bit tight for 12 people to eat/lay around/interact etc. The short trip to the beach was the most awesome thing. We did rent a golf cart which was a great idea but some of the kids walked back and forth with the short commute. Overall good house, location, rental has two or three people to go through and it took some time for some response because the contact through Airbnb messaging cannot be answered so they have to forward to another company for answers.”

“It was nice and just as described, I just had to make a bunch of calls to get the kick box code”

“Nice enough but a little over priced. I think it would have been worth the price if the bugs were not so bad. I get when you are near water you will have mosquitoes, but we couldn’t use any of the outside amenities due to how excessive it was. I think if they put in drains around the outside water sources, or treated the area for mosquitoes, it would not have been so bad. Overall ok experience.”

“All in all, the house itself was beautiful. The location was private, quiet, and peaceful, which we really enjoyed. However, the number of emails, messages, instructions, requests for identification, and reminders about all the do’s and don’ts was overwhelming. I wasn’t even able to fully relax because I constantly felt like I was receiving another message or instruction. I have been renting through Airbnb for over 10 years and have never experienced this many communications or restrictions during a stay. We have always been respectful guests and have never had issues following the rules at other properties. However, the requirements at this property felt excessive and went overboard. We were also asked to clean absolutely everything before leaving, despite having paid a cleaning fee. Because of this experience, I honestly would not rent a property managed by Red Awning again. The constant messages and instructions felt more like harassment than helpful communication.”