RedAwning in Hatteras, North Carolina

“We had a wonderful family vacation, even though our stay took an unexpected turn. Just before our arrival, the original property had an unforeseen septic issue, and we were unable to stay there. While this was obviously a surprise, the local team at Dolphin Realty immediately stepped in. They communicated clearly, were kind and proactive, and worked hard to place us in another property nearby (Beach Bux) so our trip could continue without major disruption. We appreciated having such a great local team. The alternate property was different from what we originally booked, but it still had everything we needed for a lovely stay. Both properties are in beautiful locations with amenities for a satisfying family getaway. We also appreciated Airbnb’s understanding as the situation unfolded. They ensured the resolution felt fair, and we were grateful for that support. Despite the unexpected challenges, we appreciated everyone involved and would happily rent either home again.”

“Great time as always, 4th time staying here and will come back again!”

“This experience was definitely something I’ll remember. The communication was great I will give them credit. When we pulled up to the house, we had a hard time locating it because the sign was broken in half. We walked into the house and immediately saw that one of the bedrooms was not within the house, but just connected. At first glance, the floors were dirty and there were cobwebs everywhere and we immediately had to wash everything because the house just felt gross. There were lots of dead bugs and a few live ones rolling around.. there was also what look to be a bag of pretzels, dumped under one of the cushions. I don’t understand where the cleaning fee went because it looked like nothing happened done and I went and bought my own supplies and spent the first day cleaning that place for me and my family. Also, while attempting to use the grill, it broke and they sent out a new one which I am thankful for, but the experience overall was just messy and I will not return or recommend”

“Cottage was perfect for our family of 4. Great location in an incredible part of NC.”

“We had a lovely stay this cabana. It was small but clean and worked well for two. Linens, soaps etc were not provided but otherwise the kitchen was well appointed with basics for cooking. The location is perfect for walking out to the beach or to get ice cream. Very dog friendly community and beach.”