First Chair Destinations

“I would never book with air bnb or first chair destinations ever again. Furthermore. If you have children. I would never recommend this properly to stay at. Unsafe. There is so much I can share. But just don’t do it.”

“WARNING — Location was completely misrepresented The location shown on the map of the Airbnb listing was not the actual location of the property. The map on the listing showed a location in downtown Grand Lake village but was approximately 8 minutes away with the address we were provided the day before check-in. We chose this property based on its advertised location and the ability to walk to nearby restaurants, shops, and the public beach (with young kids). The actual property was not walkable to anything and was in a completely different location than what we understood when booking. Had the listing accurately represented the property’s location, we would not have booked it. The accommodations were fine but for what I paid for where it was, we could have found a nicer spot. Guests should be aware that the map/location shown on the listing does not reflect where you will be staying which is 8 minutes south of Grand Lake Village on 34.”

“I hate leaving bad reviews, but I feel like this listing leaves out key details people should know ahead of time. The unit is on the second floor and shares an entrance/porch with a sushi restaurant. It’s not clear anyone is staying upstairs because it looks like office space, so people waiting for tables hang out and talk loudly right by the windows. Others wander upstairs just to see what’s there, which is weird. It also shares a wall with the Garden Bar, which has very loud outdoor concerts from 9p–1a on weekend nights. You will hear every lyric and the walls shake a bit. It’s very disconcerting if you aren’t expecting it. The hosts are a large management company with no local knowledge. We had 2 towels for 5 guests, no idea where to take garbage, and couldn’t get answers until day 3. Also, none of the porch furniture shown in the listing actually exists, and the couch is sprouting feathers and very uncomfortable. Overall, the listing just doesn’t accurately represent the experi”

“Dirty pull out couch, dirty blankets for pull out. Cobwebs on bathroom ceiling and spiders, shower floor caving in, dirty Floorboards with pet hair, Luke warm water on check out day”

“Frustrating, photos on internet not AT ALL what it looks like now! The grounds overgrown, unsafe to walk around house. DIRTY, DIRITY broken couch, broken chairs, worms under wet bath mat, bugs n worms on the wall, spider webs. Info on internet…totally miss leading, the place is a DISASTER !!! Whom ever owns this dump does not CARE except to falsely advertise n get their fee. This place n advertisement will be reported!! 100% misleading. You rent these VRBOS to relax n have a great time. Forgot to mention, cupboards unclean, disorganized and smelly!! Felt unsafe”

“DO NOT STAY HERE. Tear down unit. AC was so wonky woke up sweating throughout the night. Breaker kept resetting cutting it on/off. When inquired about it was told it was not an advertised amenity so tough luck! Seems wrong and over priced. Deck is unsafe off rooms with noticeable slope meaning its failing. Save your money and your sanity.”

“Since we checked in up until checking out 4 days and 5 night, we did not have a working fridge or freezer. Our food spoiled and it took them 2 days to come see if they could fix the issue and they couldn’t. They sent us coolers to keep our food cold and they still have not reached out to me to compensate me for my spoiled food or the fact that we didn’t have a working fridge. I had to spend extra money on food for me and my family.”

“Your description of this house was far from accurate. Extremely poor communication where your local manager in Maine; Donna Tibeault never called. A Rep named "Troy" from Portland finally reached out. I had to fight for a refund. I plan to take this national to the media. You have numerous bad reviews. This house is disgusting! Your company needs serious improvement with communication and honesty. The house is run down, dirty, moldy, full of poison ivy in the yard. What is most disturbing is Donna Tibeault decided to view my LinkedIn account to see who I was but never called. Very poor leadership. Stop ripping people off! You have numerous reviews of other people who you ripped off. I fought hard for a refund but my story will be told nationally. You ruined our vacation time!”

“This was truly the worst experience I’ve ever had with Airbnb. We arrived at the spot after flying cross country, entered the unit and immediately another party showed up and also had a code to unlock the unit, which is incredibly unsafe. It turns out the host and Airbnb double booked this unit. Spent 2 hours trying to get resolution. In the end they canceled our booking and were unable to do anything other than a refund. They acted like a refund was some huge gesture. We had to book a hotel last minute that was significantly more expensive and now they are back tracking on comping the rooms after saying they would. Airbnb is blaming the host, the host is blaming Airbnb. Avoid this place and host like the plague.”

“UNSAFE: I wish i could give 5 stars because the property is beautiful, but the property has bats living inside. 4 of us are now vaccinated for rabies and I wish the host had offered compensation for our ~12k in medical bills. CLEAN: The place was clean, cute and cozy. Bedding is soft and photos looked exact. TRAILS ARE DIFFICULT: The trails are private so arent well documented. Some were mowed, however the main "trail" for the tubing launch was blocked by down trees, stumps, and lots of tree branches which made it almost impossible to take the golf cart. TRAIL MAPS ARE UNHELPFUL: For maps, there are 2: a satellite photo on the wall and another in the guest book that is hard to read. We never found the tubing access point, though i dropped a pin based on longitude/latitude of the satellite image. We had to climb down a steep ridge of washed away soil that was about a 5-6 foot drop to the river, so if youre not into climbing, i would say drive to a kayak launch point.”