LocalVR

“Great location!! Walking distance from town and centrally located for access to skiing/hiking! Plenty of space for our family of 4, everything was labeled which greatly helps when learning new light switches!”

“The place was beautiful! Everyone was very responsive and the information provided about the house prior to check in was very helpful. Attention to detail was great as well. Each drawer and cabinet had a picture of where everything belonged. Seamless check in and out. We would definitely come back!”

“we LOVED this place and working with the host. Great Experience.”

“The A-frame itself is a beautiful, clean space for a Tahoe getaway (although dusty and with a lot of spider webs). However, we had a severe privacy and safety issue with the management (LocalVR). Midway through our stay, we returned to find a package delivered inside the locked house. The host confirmed in writing that the homeowner generated temporary access codes for a delivery driver to enter the home while we were out, completely without our prior knowledge or consent. Finding out a stranger was granted unmonitored access to a house where my five-year-old and one-year-old were sleeping was deeply unsettling. The property is lovely, but their approach to guest security is way below par.”

“Renters beware....hot tub is missing. Before booking, if the hot tub amenity is important to your stay, ask about it first or look elsewhere. When I originally booked this location 5 months ago, the listing shows hot tub is included. It is in the description, title of the listing, pictures, etc. The hot tub was the only reason I booked this location. Upon arrival, the hot tub missing completely. The host never informed us of this before arrival and it is still showing as an amenity today! When I reached out to ask about the missing hot tub, I was told it was being replaced. It would have been nice to be informed of this beforehand so we could book elsewhere. The only positive is that the host was communicative and offered a small refund which was less than what was promised stating that it's only on nightly "rate", but was promised a percentage from the total accommodation , not what they want to consider a made up rate which is not what was paid. so further lies. Not recommend.”

“For the money, the place was pretty good. There was a smoky smell in the home when we arrived, the pool code was not given, sheets were dirty with hair, trash was leftover when we arrived, and the TV broke while we were there. Other than that, it was a good trip.”

“We arrived to a dirty, unsanitary unit with no cleaning supplies. We contacted LocalVR but got no response, so we bought supplies and spent the first night cleaning and vacuuming. At that point, we assumed some issues can happen with Airbnb stays and tried to make the best of it. Bedding was unacceptable: bloody comforter and blood-stained mattress protector on bed. Linens were stained, smelled bad, with animal hair. No spare mattress protector; we slept in sleeping bags 2 nights. Clean linens took 3 days. First “solution” provided by LocalVR was unsanitary ill-fitting sheets. No pets listing, but there was a dirty dog bowl and animal hair on couch and linens. Bathroom and kitchen had grime, odors, and dirty/cluttered cabinets. Most alarming: open hole in bedroom closet floor leading to ~10-ft crawl space, covered only by loose wood. Pool and gym were listed but closed entire stay with no disclosure. Videos available upon request. Not as described, unsanitary, and unsafe.”

“this condo is very nicely updated, super clean, location is amazing, the views from the windows are to die for. the host provided a web page that was probably the best I've ever seen, every question we had was answered in the website about the unit and how to work everything inside the unit. Our only complaint was that the memory foam mattress is on a metal slat frame, rather than on a solid or flat foundation. the bed was extremely uncomfortable and felt lumpy. We contacted the host and the corporate contact that chats on Airbnb informed us that the local host would be in contact with us, we never heard from them. Not one phone call no no messages nothing. this was a three night stay and we never heard anything from the local Host. This would be a five-star review if we would have received some communication about the problem.”

“Our experience at this property was a disaster. We had no hot water for our entire stay, and the management was incredibly misleading. They claimed the issue was fixed by the second afternoon, but when we returned that evening, the water was still cold. By that point, it was too late to find other accommodations. To make matters worse, they were dishonest regarding compensation. They promised a 30% refund for the first night, but only sent $87. This is nowhere near 30% of our $650 nightly total. They later claimed the percentage didn't apply to the $280 cleaning fee, which was never itemized on our receipt. They also refused to refund anything for the second night, despite the fact that we only stayed because they falsely confirmed the water was working. This was the most unprofessional rental experience we have ever had.”

“DO NOT book here. We had a very poor experience with this unit and an even worse experience with LocalVR. When we arrived, the unit smelled like mold, there was old pasta in the sink, dog poop on the patio, and an incessant beeping sound which couldn't be shutoff. The whole unit was dusty, the shower had hair in it, and everything about it felt unclean. We reached out to the host, LocalVR, requesting a full refund, communicated we wouldn't be staying, and booked another place. Their response has been far less than satisfactory and we are chasing up with AirBnB support for a refund. Don't book here.”