Vacasa

“Was very good , very peaceful, only problem is was kinda hard to get into the Airbnb due to the codes being wrong , we never received the pool passes so we couldn’t get into pool as expected but everything else was fine.”

“Daniel was responsive. The stove top didn't work well. The kitchen was missing gadgets needed for cooking. The towels were thin. The beds were like sleeping on the box spring & the sheets felt like paper or disposable. The bathrooms were not the cleanest. There was a foul smell in the room for the first day or two. The sliding doors were filthy & the balcony can use some maintenance.”

“The home was decent and considering we required last minute accommodations for 8. The door entry code was quite lengthy so there was a lot of just calling for someone to open the door, standing in the heat looking it up, and hoping your phone doesn't die while you're out. There was a lot of cleaning that went into making our stay comfortable. One bedroom smelled strongly of BO coming from the bedsheets. I regret sacrificing my nose to an unknown person's bodily odor. We stripped the sheets and washed them and aired the room out for two of the days we were there. Which means we were down a bed for that time. The master shower's grout also had yellow goop buildup. Between the stinky sheets/room and moldy grounds in the coffee maker it was hard to trust the cleanliness of the rest of the house and made the stay less comfortable. It's a cool setup with a basement with bunkbeds and games for the kids, and a couch and tv upstairs for the adults. But they definitely need a better cleaner.”

“We liked the layout and the bedding seemed clean but lots of other areas of the house were dirty and needed maintenance. Some appliances and grill not working properly. Ants really bad in the downstairs, worms of some kind in the tub, mouse poop scattered in random areas. One bathroom sink seemed unclean. Very dusty, cobwebs, and dirt on the floor along the walls. Doesn’t seem like any deep cleaning is ever done. Tried to contact the host directly to politely share some concerns to help with improvement and I just received a text saying “thanks for the direct feedback.” I’m not sure that they wanted to hear it so I left my review here. There is also no AC in this cabin so be prepared if you stay here in the summer. With improvements made, this could be a great place but I will stay somewhere else for a little bit more money before I stay here again. I don’t normally leave reviews but have never been in an Airbnb that was so neglected.”

“From the moment we showed up this rental was a disaster. It smelled stale and there were various issues with the amenities. We had to deal with bed bugs, spiders, and roaches all over the place. We were traveling with a young child and this place definitely wasn’t safe. My wife’s eye swole up after the first night from being bit by the bed bugs. I wouldn’t recommend anybody stay at this property. The management needs to do a full 180 on this place. Falsely advertised, but the view was pretty.”

“Great location If u work close to Atlantic beach like i did, the first night it was extremely hot i left the next morning and left the ac running to see if it would cool by the time i returned it didn’t the fire alarm screamed “low batteries” all night long so i didn’t get much sleep with the heat and the alarm they sent maintenance to fix it they came in and said they couldn’t fix it and would have to call someone else it was a very hot weekend without any air and their response time was very slow i asked for a partial refund because i didn’t even stay one night due to it being so hot they wrote me back days later denying a refund the room is nice but the carpet could be replaced it has a very old stitch and the heat didnt help that at all.”

“I was hesitant to book a room from a business and not an individual, but I gave it a shot and was very disappointed. Check in took 30 minutes, and they tried to sell me a time share. The rules of the resort were awful, and the staff was rude. The room itself was clean, but felt like a cheap motel. No cleaning supplies, 4 towels, 2 cheap blankets, a $50 TV, and the furniture was cheap and shaky. For $200 a night, not worth it. To be fair, the view and location were phenomenal , but that’s all I can say that’s positive! (Let’s not talk about the cigarettes in the pool and noise by the other guests)”

“The Place Looked Like The Picture But The Staff Was Completely Rude”

“We have stayed in this room twice and at this resort 3 times, and it is out last time staying here. VaCasa runs the resort also. Room was musty smelling . dishes in the cabinet, stains on the sofa, the walls and doors need painted badly. My daughter was injured due to faulty pool safety equipment. We ended up at the ER over this. Vacasa felt like this was only worth 100 dollars and gave me a refund which hasn't shown up yet. When she was injured we literally had to tell the manager we couldn't answer questions my 10 year is bleeding and crying poolside. NO ONE GAVE A FUCK ABOUT MY DUAGHTER . If you stay here just walk around the property. It's pretty clear the have little to no actual maintenance done. Exposed wires next to water sources. Tripping hazard on walkways loose or missing tiles. We even got to see two employees have a shouting match in the parking lot because one fell asleep and the other had to come find him. This place could be really but they don't care.”

“For the price of this room, I should be able to walk in with all the food and of course my necessity’s for TWO DAYS a not have to go purchase anything needed for that house. The kitchen is a JOKE and the things stocked in it were even worse rusted and nasty barely any silverware. PANS WERE GROSS and I think dug out of the dumpster….. you can tell this is a place someone who’s ONLY in for money not for the guest! The description of this place and how awesome it is, is just plain and simple not what it says it is. It’s thrown together and a rip off. I’ve NEVER been this person to leave a bad review, but I feel absolutely ripped off and pissed!”