Manager Review

Vacasa in Sugar Mountain, North Carolina

4.43

This is the local review page for Vacasa in Sugar Mountain, North Carolina. Amongst managers in Sugar Mountain, Vacasa currently ranks 4 of 4 on guest satisfaction. See the top ranked vacation rental managers in Sugar Mountain, or see homeowner reviews of Vacasa on their profile.

Vacasa's guest rating in Sugar Mountain, North Carolina of 4.43 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Sugar Mountain.

Recent guest reviews

May 2026
Had good time
airbnb
May 2026
Great
airbnb
May 2026
Place was nice and clean and just what we needed. They were very responsive to an issue we had. We enjoyed the view from the balcony! We would stay again.
airbnb
May 2026
This is a lovely location that needs some serious attention. The nightstands aren’t correctly put together, so you will end up with drawers on your feet. The shower corners have not been cleaned, the cutlery has water stains, and the appliances are dirty/greasy. Make sure you check your linens. Ours were not fresh/clean. I found dog hair, a giant yellow stain across the back of the comforter (which they did replace the next day). Overall, it’s a pleasant building in a great location but the unit itself will require you to clean quite a bit before settling in.
airbnb
May 2026
This condo was actually as described and shown via listing pictures. We have stayed at the SugarTop Resort before (never in this unit), so we knew what to expect with regards to facility parking and amenities. The unit was very clean and adequately appointed with the basics. In addition to the gorgeous views from our 9th floor balcony, we really enjoyed the fast internet, large TVs, and exceptionally well-lit spaces. The king bed&pillows in the master bedroom were super-comfortable. The remodeled master bath was delightful. The bed and bath linens were bright white and very soft. The in-unit private washer and dryer were definitely positive points for us, as well. Overall, we had a marvelous weekend escape and would not hesitate to stay in this unit again in the future!
airbnb