Panhandle Getaways

“The place was beautiful. Great location on beach. Our only issue was not having a Fob for the first day and a half to access front gate and amenities.”

“Unfortunately our trip this year was disappointing compared to last year. We loved the location and room so much last year, we booked again this year in a different room. Right from the start, we encountered numerous electrical issues and couldn't use the majority of the overhead lights. When I reached out about it, we were told maintenance would come later that day. They never came. We spent time on our trip waiting around, messaging about safety issues, and never receiving a solution. The room was fine, but it wasn't great. Upon arrival, there was sand in the washer and on the floor. The bathrooms had evident water damage on the trim & the bathtub wasnt even caulked in place, so the whole side of it caved in when touched. I have sent numerous emails since we checked out to the operations manager, after I was provided with her information by Airbnb. Unfortunately I still have not received a response regarding our stay. Will not be returning to this condo, specifically this room.”

“Nice condo. Great location. Couches were dirty & floors turned my bare feet black. Lots of ria he’s @ night on the stairs & decks when we walked up from strolling the beac.”

“Bring EVERYTHING if you plan on making meals Literally 4 forks and spoons, 6 butter knives. 15 plates. No balls with covers pots with no lids. The lids in the kitchen did not fit one single pan that was in the kitchen no beach towels no beach chairs no beach anything when they say they give you paper towels it’s a half a roll. Just really cheap Really really cheap Don’t even think about Salt-N-Pepa it’s not there cooking spray not there. There were other things that we were looking for. We just went to the dollar store.”

“Upon arrival the pool was not cleaned for quite some time. Algae was present and water was so cloudy you couldn’t see the bottom. We ask for it to be cleaned and pool guy shows up doesn’t vacuum pool just scrapes the sides with a brush, pours chemicals in and says give it 4 hours. This was 10 am. Bugs galore in pool. No dip net. We rented the house for the pool. Also pool area is grown up with weeds that haven’t been trimmed or taken care of in quite some time. The beds were comfy and everything else was okay. House wasn’t the cleanest. Showers could use some bleach. Dead water bugs downstairs and saw ants.”

“Great house. Property management had a lot of expectations with checkout procedures. Late check- in but early checkout, as well. Generic not well detailed instructions made finding the home difficult. Didn’t provide beach access bracelets. Other things came up and trying to find a point of contact to help address issues was difficult.”

“I typically give properties the benefit of the doubt. This is different. Ants were everywhere and when the hosts brought traps it got even worse. This morning I woke up with a swollen arm and two ant bites in my bed. I told the host about the situation and the response was simply “so sorry” and we hope to see you next time. Dirty beds, ants, and a very annoying constant drip in the primary shower made this family trip to the beach a nightmare.”

“Did not have our door code when we arrived at 7pm or room number so we had to wait on arrival. Just be aware this is a “2 minute walk” from a beach that you won’t have access to. Your wristband gives you access for a tram that takes you to the beach that you call for but we called over 15 times with no answer most of the time & when they did answer we waited an hour & a half for a tram that NEVER came after following up 3 times. Such a waste of time & a disappoint to advertise this amenity. Every time we had to walk about 15 minutes to the closest public beach or Inlet beach which is about a mile away which is difficult if you are carrying all of your beach gear. Black mold on the ceiling right outside the door. Extremely loud neighbors kept us up until 3am one night. Brought 2 full sized suitcases & there was nowhere in the space to fully open either one of them so it’s pretty tight on space. If you simply want to explore the town this spot is fine but if you want a beach trip don’t.”

“Absolutely not what we were expecting. Mold on the ceiling for starters, that they didn’t tell us about which is a safety concern. Tv didn’t work the first night it stayed on the same channel and you couldn’t change it. Toilet paper is the $1 roll from dg that hurts you when you wipe. When you call them, they will hang up, laugh at your inconvenience and not accommodate your concerns the only nice one was the manager I believe her name was Stacy the rest need a new job. Said access to 2 beaches and no you don’t get that you only have access to 1 public beach for the price of $1,300 and they can’t even give you a private beach access.”

“Upon arrival to the room that we had reserved prior we could not contact anyone at the facility. It took an hour and a half to get a hold of someone only for them to tell us that they had given our room to a walk in. They made absolutely no attempt to find us a room there or anywhere else. They just said sorry for the inconvenience and hung up. This was by far the worst rental experience I have ever had. Stranded 3 hours from home on memorial Day weekend with no place to stay.”