Manager Review

Meredith Lodging

Property owners assessing Meredith Lodging frequently raise concerns regarding the company's fee structure and overall cost transparency. While marketing materials on the Meredith Lodging Management Platform highlight a collaborative and profitable partnership, several homeowners report that the base 30% commission rate is often compounded by unexpected operational costs. According to grievances documented in the Better Business Bureau (BBB) Complaint Directory, a primary point of contention involves sudden increases in monthly statement fees. Specifically, multiple owners noted that a standard $99 "E-Lock fee" was replaced by a more substantial $499 "Technology Fee" without sufficient prior notice, which significantly reduced their expected net rental income.

Another significant area of negative feedback centers on property maintenance and housekeeping standards, which owners worry could impact the long-term value of their investments. Homeowners point to a notable volume of guest complaints on Trustpilot regarding cleanliness and property upkeep as a major drawback. Guests have reported issues such as stained carpets, outdated window fixtures, and out-of-service amenities like hot tubs or fireplaces upon arrival. Because Meredith manages a large volume of properties, some owners feel that the day-to-day oversight required to maintain premium property standards is occasionally compromised, leading to negative reviews that reflect poorly on the home itself.

Communication difficulties and high staff turnover are also frequently cited as challenges by remote property owners who depend on local oversight. Many owners have expressed frustration over delayed responses from regional management teams when trying to resolve issues regarding property damage, inventory, or billing updates, noting that emails and phone calls sometimes go unanswered for days. This communication gap is often attributed to frequent personnel changes within Meredith's regional operations and cleaning staff. Without a consistent, dedicated point of contact who is intimately familiar with the specific property, owners report feeling disconnected from the management of their real estate assets.

Additionally, certain contractual policies have led prospective and current owners to reevaluate their partnership with the company. A common complaint involves strict owner-use restrictions, where Meredith's contracts limit or disincentivize homeowners from booking stays in their own properties during high-demand summer months or major holiday weekends. Furthermore, some owners note being required to participate in internal, fee-based programs—such as mandatory linen exchanges—which add to the operational expense while occasionally failing to meet the owners' expectations for high-quality presentation and material durability.

Finally, the off-boarding process has been a source of friction for owners choosing to terminate their management agreements. According to filings on the BBB Profile for Meredith Lodging, contract terminations have sometimes resulted in delayed final payouts and accountings during the transition period. The broader market impact of these service challenges was highlighted in the federal lawsuit Meredith Lodging LLC v. Vacasa LLC, which detailed how competitors specifically targeted Meredith's client base by addressing these very pain points—particularly regarding property cleanliness and communication consistency—to encourage dissatisfied homeowners to transition their properties elsewhere.

Meredith Lodging's guest rating of 4.63 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

MikeMay 2026Rockaway Beach, Oregon
Mostly good. There was no sewer smell or anything like that. Also any uneven floors or sloped ceilings didn't bother us at all. There were however a lot of small things wrong with the place. Wifi doesn't work. It connects, but is too slow to watch anything on TV or load things properly. Dishwasher "out of order". No wine bottle opener. Bathroom soap doesn't really work. No coffee provided. Lighter out of fluid. two backyard fence panels falling off. Lots of little things like that. Don't expect a lived in home that operates well. It is more of a sparsely stocked vacation rental.
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TaylorMay 2026Lincoln City, Oregon
Do not rent this unit if you need all 3 bedrooms! The upstairs bedroom with en-suite bathroom has carpet that reeks of urine. And I’m saying reeks. We could not sleep in that bedroom due to the horrific smell. There is no door to the bathroom that would contain it. We had to cram 6 people into 2 rooms. Worst part of it was the Meredith management system dismissing my concerns and using delay tactics to not have to address it. They would take half a day to respond with “we will get back to you after checking with management.” My family could not rest well. I specifically chose this place because it had 3 bedrooms. Additionally, there was leftover messes from previous guests such as food left in couches and hair in showers. I wouldn’t rent this place again and I will never rent with Meredith lodging again. They sent someone to spray deodorizer while I was out (they made sure I wasn’t home to discuss) but that did not help. It is especially worse in the afternoon heat. Very Disappointed.
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BriMay 2026Waldport, Oregon
The bbq didn’t work. The fire place didn’t work. No matches No disposable Pretty outdated and a little smell. Not worth how much it was . Over priced by far
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LavanyaMay 2026Lincoln City, Oregon
unfortunately we did not have the experience we expected. While the location was very good and convenient, the house facilities were disappointing. The amenities provided were minimal, one bathroom had a broken shower knob, and there was no liquid detergent provided for washing clothes. The cleanliness also did not feel up to the mark. Our kids were especially disappointed because the board games mentioned in the house had missing pieces, making them unusable. Overall, the location was the best part of the stay, but the condition and maintenance of the house did not meet expectations.
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May 2026Manzanita, Oregon
The place needs some attention. Very clean and management very responsive. The fire pit was rusted and unusable. Good location
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MeliaMay 2026Lincoln City, Oregon
1. When we arrived there was trash under the couch and some nightstands not cleaned 2. No hand soap for kitchen. Just the bathroom 3. Unleveled house. Made me sick and my son was having a difficult time walking around the house. I wouldn’t recommend this place too anyone who has trouble walking, has little ones who are starting to walk or if your sensitive to motion sickness. We did reach out to the host and they said they would look into it… 4. Top floor smelled like cigarette smoke 5. When we arrived. There was construction going on literally outside of our bedroom windows and along the side of the backyard. We reached out to the host. Host said they had no idea about it… • Overall the house is cute and all, but I won’t ever stay here again nor will I ever recommend it to anyone.
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AlexMay 2026Rockaway Beach, Oregon
Pictures cannot accurately describe the peacefulness of being right on the ocean, reading or sitting in the hot tub, and/or BBQ'ing. But while the place was nice, we felt it was lacking...liveability compared to other AirBnB's we have stayed in. Examples: the lack of shelving in the bedroom (the expectation to live out of one's suitcase), the lack of a place to place your own food because of all the knick knacks in the kitchen {and labels would be nice on drawers too}, the all or nothing lighting in the house compared to having strategic seating and lights so that people could relax in the living room, and directions for the A/C unit and hot tub. The A/C made noise and the coffee maker appeared old (also noisy!) -- I brought Keurig cups in anticipation that that's what this place would have one of those, as other AirBnB's have had them, and thankfully. someone had left ground coffee. Again, lacking in liveability. I would stay in Rockaway Beach again, but not here. Sorry!
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ColtonMay 2026Depoe Bay, Oregon
The listing pictures are outdated and inaccurate to the state of the home. It was far too overpriced for the quality of the property. There were stains in bedding, pillows and the carpet. The walls were covered in dents and chipped paint. One window in the bedroom was cracked and just taped over. The lock wasn’t set for us to enter the property and at one point in communication with the host we were addressed by the wrong name. Communication is automated and not personalized.
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JensMay 2026Rockaway Beach, Oregon
Door code didn't work. Talked with CS, got a new code, also didn't work. Back door leading into the bathroom was left cracked open. Cleaning crew was there half hour before checkout was driving back and forth, looking in, making us feel pressured to leave early.
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ChrisMay 2026Bend, Oregon
Unfortunately, this was a pretty disappointing experience. During our stay, there was a domestic disturbance in the neighboring unit that was extremely loud and kept us up for most of the night. We reached out for support, but there was little assistance or follow-up provided. Additionally, we had confirmed an extra night extension with the host ahead of time, including extending our stay from Saturday to Sunday. Then on Saturday morning, we were suddenly told they could no longer accommodate it, despite previously agreeing to it. This left us scrambling to find last-minute accommodations with very poor communication throughout the process. We’ve had much better experiences elsewhere and would recommend looking at other options over Meredith Lodging based on how this situation was handled.
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