Manager Review

Carolina Cabin Rentals

Carolina Cabin Rentals's guest rating of 4.69 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

JanaSeptember 2026Blowing Rock, North Carolina
“Beautiful place. Only negative was that when we walked into the house it smelled like dog. Other than that, everything else was perfect!!”
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ClaireSeptember 2026Blowing Rock, North Carolina
“Great cabin in a perfect location. I just feel it could have been a little cleaner. The sofa and rugs need a clean and under the rugs was dirty. Also the kitchen could have been cleaner, for example the microwave was unclean. The kitchen floor could have been cleaner as we had wasps and crumbs on the floor.”
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PuananiSeptember 2026Boone, North Carolina
“The beds were very comfortable. Nice to have access to a kitchen, full sized fridge and washer/dryer. The house was not the cleanest. The neighborhood felt quiet and was pleasant to walk in.”
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MorganSeptember 2026Boone, North Carolina
“A lot of bedding was dirty with stains. Moldy and smelly, damp towels left in the washing machine. Upholstered furniture was stained and dirty. One area of the couch smelled like urine. Baseboards were dirty. One of the toilet bowls was dirty. The walls were very scuffed up. And the pocket doors had lots of dirty handprints all over them. We also asked for the deck and outdoor furniture to be cleaned…bird poop was all over it. Could be a great property if properly cleaned and taken care of. The rental manager offered to have a cleaning crew come back and clean. They came back and gave us cleaned bedding and left. Then we were told they could come back the following day and clean (2 days after we arrived) and at that point we declined. More trouble than it was worth”
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MindySeptember 2026Boone, North Carolina
“Beautiful place but sad to say needs upgrades and cleaning service needs to do better job we had cobwebs in places that were reachable I spent almost 2 hours dusting off spider webs on all sinks and walkways and sweeping up dead spiders throughout the house. We took our shoes off and not even 30 minutes our socks were extremely dirty. Our master bathroom toilet never flushed. This is a absolutely beautiful home just needs TLC”
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RonJuly 2026Banner Elk, North Carolina
“1) The digital lock would not accept the code provided. It didn't work throughout our stay. 2) Secondly, I went to the patio and found a completely rusted out grill. Unserviceable. 1/2 inch of rust chips mixed with grease inside the grill. 25% of burners worked. 3) SPA: Water was so cloudy you couldn't see the bottom of the SPA. Serviced. 4) Email to CC did not work. Telephoned agent and was told to send email. Third call finally produced a person that helped ASAP. Hooked me up with a maintenance person (Kevin Martin) who saved the whole trip. New BBQ grill next morning, serviced the SPA, fixed the lock. Worked for a day. 5) Table on the lanai had a dirt/food crust on it. Was told cleaners don't go out to the lanai. 6) Pots and pans marginal. Floor plan of the house was perfect for 7 people.....4 adults/3 children 11 to 17. It would have been perfect if Carolina Cabins would inspect before a client came rather than react to complaints from the new renter.”
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HaleyJuly 2026Banner Elk, North Carolina
“The cabin was beautiful as well as the view. However, it was unclean when we arrived. There were stains and visible dirt on the floors and carpet. There was trash from previous guests in the cabinets and stuffed under the furniture including food wrappers, used tissues, and beer cans. There was hair and visible dirt on the bath towels that were provided. We were also provided with only one trash bag for 9 people to share over four days, and the outdoor trash cans were already full. This was a very nice house, but it isn’t being fully cleaned.”
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TinaMay 2026Blowing Rock, North Carolina
“The cabin was quite smaller than it appeared in the pictures. It was also very dark. Located on the shady side of the mountain and surrounded by trees. There was very little sun exposure. The deck was dark and is leaning as if it’s unstable. The back deck was very private, but but again so surrounded by trees and shrubbery, and a neighboring house that it was shady at the time of day when we would enjoy sitting out after a long day hiking. We were led to believe from conversations with the host that there was a wood-burning fire pit outback, there is not. There is only a gas lit fire pit. Thankful we didn’t pay the host for firewood! We were also told by the host that there was only a Mr. coffee type coffee maker, there is not. There’s both a coffee and a Keurig, which would’ve been helpful to know ahead of time. The location is perfect and that you were on the parkway in a matter of minutes and also so close to town.”
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CarmenMay 2026Vilas, North Carolina
“Excellent views. The place is very beautiful with wonderful and adequate furnishings. It is in need of some tender loving care.. The dryer filter appears not cleaned for a very long time. Dirty in places like the utensil draw. It appears as though it was not cleaned for a while. The area was peaceful. First time in the mountains, after cleaning, we had a wonderful time.”
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EvelinaJanuary 2026Elk Park, North Carolina
“Our trip was cancelled 10 minutes before check-in at a winter/snow destination. This host tried to have us cancel our stay (later we realized that would reflect badly on our profile). They then requested we use their personal website to try to find another 2 homes that would accommodate us and we would have to pay the difference (despite us finding this rental half a year in advance). They gave us a ticket number and then refused to answer our call/messages. The interesting thing is I got a call the day prior asking if we were coming or if we wanted to cancel. (I have never had this happen prior with Airbnb, so I do think they knew well in advance that they were going to cancel). Very unprofessional. Thank goodness Airbnb support helped us find a place for the night.”
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