Beachside Vacation Rentals

“We were disappointed with a couple of things with this listing. 1. Although Airbnb shows an ‘all in’ price, the vacation rental company charges an additional $45 nonrefundable fee (or $600 hold on your credit card for up to 2wk after departure) which is only disclosed after booking. 2. The floors were SO dirty. Our feet were black after walking around for a couple of hours so we had to wear shoes inside while at the condo. 3. The beds were comfortable but squeak with any sort of movement so if you roll over, get up in the middle of the night. Etc it is incredibly loud. 4. I’m not sure the ice machine has been cleaned out recently. We went to get ice and it appeared dirty with flecks/hair. Aside from these issues, the layout was good and the instructions for checkin/out were easy to follow.”

“The place was fine, but there was practically no WiFi connection. The download speed was less than 4 mbps! Average WiFi is 200+ these days. I was with 2 kids so in the morning after getting back from a busy day we just wanted to lounge and put on a movie, not doable here. There was poor reasoning given and no real attempt was made to fix the problem.”

“As a result of the door being unlocked when I arrived and windows that could be pushed in from the outside without much force, I did not feel that Brooke could do anything to help me feel confident in her ability to rectify the matter. My trust was lost before I entered the townhouse. The only positive, Brooke was quick to respond to my messages.”

“This stay was nothing like I expected it to be. I had booked to stay for 5 days (Sunday-Friday) and drove down from NC. On Saturday I got a message saying there would be some minor construction happening near the pool but it shouldn’t affect my stay, as the amenities would remain open. That unfortunately was not the case. I was woken up before 8am on nearly every morning of our stay, in addition to being blocked to getting to our car/room and access to the beach was blocked. By the second day I reached out to the host to see if there was another accommodation or something we could move to because this was supposed to be a week of relaxation and it definitely wasn’t that. I waited nearly 2 full days to hear back..they kept saying someone from the management team would call me to discuss options. When I finally got some on the phone they offered to refund $80. I ended up reaching out to Airbnb to rectify the situation. It was a nightmare and I Do not recommend”

“Elevator situation was BEYOND HORRIBLE!! Wristband access didn’t work most of the time. Front desk personnel were rude and unhelpful. Locks on patio doors don’t actually lock. The overall location of the building would be decent if you could get in or out of the place in under 30-45 min.”

“I honestly don’t usually leave reviews but I felt like I needed to for this stay. The place itself was nice and for the most part clean and in a great location close to the beach, restaurants, and stores. Unfortunately, the biggest issue for us was the bugs. We saw over 8 spiders as well as a silverfish during our stay. My kids are really afraid of bugs and honestly I’m not a fan either. We contacted the host and were told pest control had been there a couple weeks prior and that someone would come again while we were there. I’m not sure if they came while we were out but we continued seeing bugs throughout our stay. My kids eventually became too afraid to use the upstairs area. We also had an uncomfortable situation with a woman questioning my kids about where they were staying and watching them. My adult daughter called me and when I came outside, the woman left. Overall, we liked the location and the place itself but unfortunately we probably wouldn’t stay again.”

“The location of this property is excellent and very convenient, as it’s close to everything. However, there were several issues that made our stay less enjoyable. The biggest inconvenience was the elevators. The wait times were extremely long throughout the day, so we often had to use the stairs instead. Thankfully, we were staying on the 8th floor, but I can only imagine how difficult it must be for guests staying on higher floors. The most serious issue was the bathtub. It is extremely slippery and very dangerous. I had a bad fall that resulted in a hand injury. Unfortunately, on our last day, my husband also slipped and fell in the exact same bathtub. I strongly recommend installing non-slip mats or adding some type of safety feature to prevent future accidents. Another concern was the kitchen floor, which would become wet for no apparent reason, making it very slippery as well. I tried to find a mop to keep the floor dry, but there were no cleaning supplies available in the unit”

“I should have listened to the one other review that said to stay away from this place. It is not as it appears in the photos. The building itself is crumbling. Furniture in the unit was broken, broken windows, decor broken. Roaches. Also, they will ask you for additional fees after check out in order to get the door code. AVOID!”

“Got in the room & it was very hot. Took forever to cool down. There were dirt & dog hair in the kitchen. The fridge was not cooling down drinks after being in there for well over 6 hours.”

“Unfortunately I would not recommend Cape Crossing. Our condo was dirty, had to have a housekeeper come back and clean after arrival and sending pictures of the unit.Still not all areas were cleaned. Our last day there we found an unidentified bug in one of the beds and management could not tell us what kind of bug it was. I wanted to know what the bug was we found in the bed but they still can’t tell me if they even tested it. Two different managers stated that it may have been removed instead of being tested. Not acceptable, when someone has paid that much money and worried about where their family slept and their belongings,I would expect better communication and protocol of handling of the bug. I was told I would get a report by that following Tuesday but I had to keep texting and calling and finally got an answer on the following Saturday a week and two days after we checked out that there were no bed bugs found after I had to take proper protocols for our belongings not knowing.”