Vacation Rentals by Kimberly

“Unfortunately, I would not recommend this Airbnb. Upon arrival, the property was completely dark, with no exterior lighting or address displayed on our building. The address was on the adjacent property, so we went to the wrong door, entered the code three times, and triggered a burglar alarm. Thankfully, my daughter suggested trying next door. Once inside, I discovered there was no hot water in the upstairs shower, and the electrical outlets upstairs didn’t work. Maintenance was offered, but I wasn’t comfortable having an unfamiliar man come in while staying with my daughter. The nearest coffee shop or restaurant was also at least a 20-minute walk away. Finally, I accidentally left a dress behind and was told I needed to provide a prepaid, self-addressed envelope AND pay an additional $50 fee to have it returned. Overall, a disappointing experience with poor accessibility, maintenance issues, and unreasonable charges. I would not stay here again.”

“The house was overall great, worked for everything that we needed it for. The only thing is they had a problem with mice and they were leaving droppings everywhere. Got into our food twice, even after they had it cleaned while we were there. They could not get pest control out over the weekend to take care of the problem. Host was communicative with the situation but I don’t feel the price we paid was worth the hassle having to go to the grocery store two and three different times to replace what was destroyed by the mice, and we were only offered a $30 food credit but did refund a small percentage of what I paid for the few days I was there. Honestly, it’s not a bad house, great location, just be mindful of the mice”

“Avoid this listing due to the misrepresentation of what the home offers. Upon arrival, the air conditioner was not working and the house was not cleaned. We spent our Saturday dealing with housekeeping and the air conditioning tech while trying to get ready for our event. The listing states: “The spacious outdoor yard is a highlight, featuring a lush grassy area, mature trees, and plenty of room to relax, unwind, or enjoy the SoCal” The backyard is inhabitable and a major safety issue. The home needs to be deep cleaned. The kitchen is unsanitary and we were not comfortable cooking in the kitchen.”

“Never to be repeated. Terrible experience from arrival to a complete mess, to negotiations of a fair deal. Avoid this agency and their properties at all costs. I, for one, am done with AirBnB because of this experience as well. I doubt this review will even get posted. Bye”

“Absolutely terrible experience. The check-in process was unnecessarily complicated and frustrating. The host required extensive additional information, including two email addresses, two phone numbers, and a phone call to verify that we had reviewed the property rules. The whole purpose of Airbnb is to streamline the rental experience, but this process did the exact opposite. On top of that, we were charged $50 for an early check-in, even though the unit was already ready and available. The property itself was also very uncomfortable. There were bugs and gnats everywhere, and there was no air conditioning. Overall, the combination of the excessive check-in requirements, unnecessary fees, and poor conditions made for an extremely frustrating experience. I would not recommend staying here.”

“The home was beautiful and in a great location, but unfortunately there were some significant issues. On our first night, we discovered that a smoke detector had been left dismantled on the counter with the battery removed. We reported it to the host and thought it would be addressed, but they only said they would take note. It’s especially concerning that this was the smoke detector for the second floor and was between two bedrooms and the kitchen. Before checking out, we started removing the sheets from the first bed only to find a plethora of hairs and what looked like a blood stain on the mattress protector. After seeing the condition of the first bed, we were genuinely disgusted and did not feel comfortable touching the others. Given the extensive rules for guests regarding maintaining the property, it was disappointing to see so little attention given to basic cleanliness and safety. The property itself is beautiful, but these issues need to be addressed.”

“When it says AC, it is a light is a mini split in the living room. That does not cool off the rooms at all… she also mentions five minute walk to fluffy beaches, which is a 12 minute walk to the rocks and you cannot get into the water because you can’t even go in.. the fire pit is not exist. Kitchen appliances are very, very nasty and old… and the pull-up couch in the living room, which is the only one near the mini split is broken and the one part that works is extremely uncomfortable.. The hose is extremely slow when it comes to response and they have a guest Disservice. That doesn’t not answer any questions and always pushes you away from answering anything that matters why you taking your money.. they flat out ask me to go fight with Airbnb about getting a refund. I needed to buy a portable air-conditioning and a portable blowup mattress to make sure that I could sleep through all the four nights I was there… very disappointing”

“I’ll start with the pros: The location was great. Right off Del Mar heights road. The pool was awesome. Boogy boards to use were so great, too! The cons: The home lacked AC, extremely humid inside. Home was not furnished with necessary items. No all purpose cleaner, especially for the kitchen. Towels were damp and folded in the linen closet which then smelled moldy. The kitchen had only two dish towels, no counter top or all purpose cleaner and only a tough brillo pad as a sponge. No other kitchen cleaning products. The trash bin had no lid on it and the flies and bugs were everywhere in the kitchen. For the amount of days we were there, the lack of products and resources did not serve us. In addition, the beds were awful. Sheets thin and cheap. The carpet was old and had fleas. We all got bit multiple times on our legs and ankles. The check in was annoying. Getting phone calls from random numbers asking to speak and walk through check in live was unnecessary. Do not recommend.”

“In the evening of our arrival date, we realized the pullout bed was not working, I reached out to management, 4 days later it was resolved. If anything goes wrong in this property, good luck on a resolution!”

“We had a very disappointing stay. We stayed at this Airbnb for four nights. As soon as we checked-in, we reported that one of the two bathrooms had a leaking toilet. Every time it was flushed, water leaked onto the floor. We sent a message through Airbnb and also tried calling, but no one responded. We never received a reply during our entire four-night stay. And even 14 days later, there has still been no response. We were a group of five adults and one baby, so having access to both bathrooms was essential. Being forced to manage with only one functional bathroom made our stay very inconvenient and frustrating. The poor communication started even before check-in. The check-in email listed a different bed arrangement than what was advertised in the listing. When I called, I was told they would confirm the correct setup with the property manager. It took repeated follow-ups before they finally confirmed the arrangement. Based on our experience, I would NOT recommend this property.”