Stay Hospitality

“Great location and very spacious. Host company is very responsive. Lack of cleanliness was unfortunate.”

“Für 2 Nächte vollkommen in Ordnung gewesen. Man kann viel vom Hotel mit nutzen. Wetter war leider schlecht, sodass wir nicht viel von Fort Lauderdale gesehen haben und viel in der Wohnung war. Der Boden etc. hätte schon etwas sauberer sein können”

“The host did not respond for a long time and when asked for a refund refused and left me with no ability to check in and had to get another location. very unsatisfactory”

“I would not stay here again. Upon arrival, I saw a huge roach in the lobby. The floor where the apartment was located was loud, with grocery carts throughout the hallway. The apartment itself was fairly clean, but the walls were dirty and it needed updates. A woman was sleeping on a lobby bench with her belongings overnight and was still there the next morning. On another night, we saw what appeared to be people using drugs in their cars and people roaming around outside. I felt unsafe, especially when staying alone. The worst part was the final night. I returned from work around 2 a.m. and couldn’t enter the building because the entry keypad was out of service. No one was able to get me inside, so I had to sleep in my car until shortly after 9 a.m. Being locked out for roughly seven hours overnight was unacceptable. Between the building conditions, safety concerns, and lack of reliable access, I cannot recommend this stay.”

“המיקום מצויין. הבית גדול מאוד מואר ונוח בטירוף. לצערי המקום לא מתוחזק טוב. רואים את השנים. לא כל כך נקי, לא הדירה ולא השטחים הציבוריים. דיי ישן. הכי מבאס חוסר הגמישות הנוקשות והחוקים של המארחים. מספקים תשובות אבל לא תקבלו כלום מעבר ורק במינימום. אפס רצון לבוא לקראת או לתת מעבר. לפעמים מרגיש כאילו מדבר עם בוט. חבל ים פוטנציאל. The location is excellent, and the apartment is very spacious, bright, and extremely comfortable. Unfortunately, the property is not well maintained and definitely shows its age. Neither the apartment nor the common areas were particularly clean, and overall the place feels quite dated. The most disappointing part was the hosts’ rigid approach, strict rules, and complete lack of flexibility. They do respond to messages, but only provide the bare minimum, with little willingness to accommodate guests or go the extra mile. At times, the communication felt like talking to a bot. It’s a shame, because this place has so much potential.”

“we stayed at this location for my birthday , it was nice in the aspect of being close to a lot of the plans & activities we had while in town!! the neighbors were always outside smoking and on some nights blasting loud music (which we personally didn’t mind). my biggest issue were the floors and the towels. I took my shoes off when we first walked in & after 30 minutes of walking around the bottoms of my feet were black & when I went to go dry my feet off with a towel after washing them we found multiple of the towels were stained & one looked like it had already been stepped on, other than those two things this place was just enough to rest our heads at night & served it’s purpose.”

“Stay on the second floor only. Apparently they don’t care about the first floor and the rooms are incredibly humid. Worse than outside.”

“🚨 **BEWARE!!! Please, please actually read through the comments before booking!** 🚨 First, they advertised themselves as **“The Garden,”** but it is actually a smaller motel located to the side. My biggest issue, however, was the complete lack of respect and communication. After driving **14 hours**, my family and I arrived only to find that the water was coming out **YELLOW**. We contacted the host, and they recommended letting the water run, which we did. Unfortunately, it did not fix the problem. Every time I expressed a concern, I was repeatedly told, **“Thank you for understanding,”** almost five times, instead of actually addressing the issues we were experiencing. Because of the condition of the property, my family and I had to spend additional money to book another Airbnb. We requested a refund and were told, **“We will talk to our team. Thank you for understanding.”** We never received a refund or any further follow-up. I know we’ve become so used to being disappointed,”

“I was charged $40 for parking, and the spot was taken. I contacted management and they told me to find a public parking garage in the area. After several back and forth messages about the fee charged for parking, they sent a link to me , pretending to refund. Going on two weeks now, no refund. The power went out and they told me that the entire area was affected, another lie. It was just two rooms in the building that they used for Airbnb. After begging them, I was told to move to a different room. My trip was a nightmare because I wanted to support a small business vs going to a hotel. They are also refusing to refund me some of the money after all the inconvenience and hassle”

“I don’t typically leave reviews, but I want others to be aware that the picture of pools and amenities and anything with the name “The Garden” is NOT where you will be staying… your stay will be in a renovated motel NEXT DOOR. Upon check in, I lost power within 5 minutes. I was asked to check breakers and told it could be up to three hours until restoration, and denied the request to move buildings. It was restored within an hour, but continued to flicker on/off randomly, it wasn’t promising. I did see a couple cockroaches in the bathroom and kitchen, but maybe that’s normal with FL. It IS nice having access to the amenities you see in the pictures… just please note, you’re staying at the *motel* next door, where the guests are slightly questionable… It was awkward, I had a guest smoking cigarettes the entire time directly outside my window and AC unit, despite being asked to use the smoking area down below. In the future I’d pay the extra money to stay at the actual resort.”