Stay Hospitality in Miami Beach, Florida

“Definitiv nicht buchen! Der Pool war kontaminiert dies wurde uns vor der Anreise nicht mitgeteilt, wir waren unseren kompletten Aufenthalt über ohne Pool das war eines unserer Hauptgründe weshalb wir das Apartment gewählt haben. Der Tür Code wurde auch plötzlich geändert weshalb wir vor verschlossener Tür standen. Wir wurden gebeten auch möglichst früher auschecken obwohl wir nachgefragt haben ob wir nicht ein paar Stunden länger bleiben können und unser Gepäck dort lassen können. Auf die Rückerstattung hat das Hotel selbst nicht reagiert weshalb wir den Airbnb Support eingeschaltet haben. Ich kann euch nur empfehlen euch zu beschweren wenn es Leistung gibt die nicht erfüllt werden.”

“Beautiful, spacious property. Great location. Hosts were very helpful and responsive.”

“Overall, great location (close to Whole Foods, restaurants, and right above Trader Joe’s). There was heavy use of bleach and chlorine throughout the unit. Couldn’t sleep without an eye mask as eyes got very irritated due to chlorine, as well as had respiratory issues. Despite arriving at 10:30pm and messaging the host immediately, it wasn’t until morning 11am did cleaners arrive. They validated the heavy smell (despite leaving the patio door ajar, which would have let out some of the fumes/smell). The alternative option that the host provided was a non-comparable option (lower floor, not corner unit). And they wouldn’t refund the night given the health issues experienced, and validated of smell by their own cleaning staff. Would avoid this unit.”

“Before our flight, we were informed that the AC in the unit was broken, but were told it would be fixed by 3:30 PM. We arrived after 6 PM, and the temperature inside the apartment was still 81°F. Nothing had been repaired. I was staying there with my friend and two babies. We kept calling and following up for hours because the apartment was unbearably hot and the kids needed to sleep. Around 8 PM, we were told someone was finally coming. We saw maintenance arrive, but they left just a few minutes later without fixing anything. We repeatedly asked for another room because everyone was sweating and uncomfortable, especially the children. At first, we were told there were no available rooms. Then suddenly around 10 PM, they “found” another room for us. Unfortunately, the problems didn’t stop there. The apartment was extremely dirty — the carpets, floors, lamps, and overall condition looked like they had not been cleaned properly in a long time. There was even mold present. The floo”

“Excellent stay at 17West - spacious apartment with nice wrap around balcony. Excellent high quality amenities such as the washing machine and drier and generous provision of washing powders, coffee etc which we found really helpful. Unfortunately there was a problem with the pool however the team were extremely responsive and apologetic and reimbursed us immediately- again much appreciated Corridors in the entrance to the apartment also very clean and smelt fresh and cared for- not always the case with apartments and made it welcoming on arrival and each return during our stay We would return and thanks for a great stay Also handy having Trader Joes almost next door and 5-10 minutes away had a lovely breakfast at Maman and great tapas at Barceloneta which we highly recommend .”