RealJoy Vacations

“A/C is hanging off the wall and the room was left muggy at check in. Very bare bones furniture and amenities- unit obviously owned by a company rather than someone that lives there. Good location”

“The Grey Gull was very cute and clean. Surrounding area was very pleasing. Our issue with our stay was the lack of kitchen function - not enough dishes (all the dishes were chipped) and utensils, a stove that was old and did not work properly, a fire alarm that went off every time the oven heated up even though there was NEVER any smoke. Each dresser in each room was not well made and the drawers were extremely hard to open and close (cheap furniture). I called RealJoy ahead of time to ask who I call to set up beach chairs and umbrella rental ahead of time. They did not know, then gave me several numbers of which none of those rental companies serviced our area. The beach access for the Magnolia cottages was closed due to wood rot. We were never informed of this and had to walk even further to the public beach access and then back over the beach to our area where we could rent the chairs and umbrella. A lot of walking!! If RealJoy offers golf cart rentals, they never offered it to us.”

“this host called and canceled our stay while we were on the way to florida. said it was due to construction. could have called a week or even a day ahead since we had the reservation for over a month. they called when we were two hours away. very very inconsiderate and unprofessional.”

“425-A- Awful - dirty tables. Food stocked under glass overlays. No hot water in one bath. Wrist bands didn’t work and we kept getting locked out of the pool and building. Horrible communication with issues - would lie and say someone was o ln their way to fix the issue and then say they will deal with it when our stay is over. We ended up leaving after 2 nights and moving to a different host”

“Overall, the home looked nice in photos and had enough space for our group, but our experience was disappointing. We paid a significant amount for this stay, including a cleaning fee, yet the property was not properly stocked with basic necessities. There was only one trash bag provided downstairs for a large group, limited toilet tissue, and insufficient dish soap/dishwasher supplies, so we had to spend additional money buying our own supplies during the trip. The upstairs air conditioning also did not work properly, which made staying upstairs uncomfortable. To make matters worse, the outside trash bins were already full when we arrived, making it difficult to dispose of trash before checkout. After doing our best to clean the property and remove trash, we were later sent an additional cleaning charge request that we did not feel was justified. The photos shared made the situation appear far worse than it actually was. I would recommend future guests clarify exactly what supplies”

“They half clean the rooms trash was left under the beds items you need wasn’t wash it had stains or smell like pee very unsatisfying”

“Don’t waste your money here. It is not worth the money and I don’t feel like they are taking responsibility for the state of the place. It was unsafe and too nasty for my grandbaby to stay in.”

“The place is fine, but the information provided in the reservation details is incomplete. There is an extra charge for electric vehicle charging; the pool heater never worked; and although the listing states that pets are accepted, they subsequently charge an additional $250 per pet—a fee that is never disclosed in the reservation details. Furthermore, the mattresses are uncomfortable. No good”

“The overall cleanliness of this Airbnb was very disappointing. The kitchen was dirty, with food residue on the utensils, many of which were rusty and broken. There was also trash and leftover food inside the drawers, which made the space feel neglected and unhygienic. The bathroom was in equally poor condition. There was visible mold in the bathtub, and the shower curtain was extremely dirty and had a strong urine odor. I contacted RealJoy about these issues and even sent photos documenting everything. Although they responded, their replies were always delayed and only expressed “intentions” to resolve the problems without actually following through. By the time they attempted to reach out again, I was no longer available. Overall, this was a very unpleasant experience, especially in terms of cleanliness, and it did not meet basic expectations.”

“After driving 12 hours to bugs cockroaches on the curtains and an ammonia smell I do not recommend.”