LOWKL

“Contestaban rapido a cada pregunta que tenia, pero las indicaciones para ingresar me las dieron muy tarde, las pedi ese mismo dia del check-in a la mañana y me la dieron por la tarde cuando ya estaba viajando y sin datos, eso senti que no fue muy considerado para el turista. Si bien el clima no ayudó porque llovió todos los dias, filtro agua por el suelo, y luego el colchon no era para nada de la calidad que esperaba. A nivel de seguridad, la puerta no tenía traba (que no fuera la magnética que pueden abrir desde afuera) del lado de adentro, así que no me sentí segura.”

“Airbnb post of this place was completely misleading. No idea it was an apartment in a building with tenants that are noisy. Music coming thru the vents at all hours of the night. Tried to get Uber Eats, first order was stolen, ordered again, stolen a second time. A/C was broken when we arrived, had to wait for it to be fixed. I had to handle the arrangements and communication thru the messages on Airbnb. The internet was terrible, TV and phones were constantly in and out of connection. I tried to let the Lowkl company know about the noise, and the Uber Eats being stolen twice in a row. We left 2 weeks early and paid for a month stay. No offer of any discount or money back. Then they asked for a 5 star review.”

“Parking situation was great. I would recommend adding a few things to the kitchen: baking sheet, new wine opener, bigger ice trays, also new bath towels. The shower needed about 5 minutes to heat up. Lastly, the AC in the bedroom constantly runs but not cold air like living room AC. Location was great!”

“Asked the host if possible help for checking in as needed the room for only a day to rest while in the area. Was told for a fee and availability the front desk would help me. Front desk didn’t want to have any help or try to. I was dismissed very quickly and in a very ugly manner.”

“The master room smell cigarette, the blinds in the living is broken, mirrors dirty, the guest bedroom the tv not working, lamp broke, no enough cups”

“The exterior door opens outwards, meaning safety measures are difficult as there’s no way to place additional protections. The keypad lock system on the door, for me, ran out of batteries (I assume) and I was left unable to open my door to get into my room late at night. Additionally, the next morning I couldn’t then lock the door from the outside because the keypad was dead and I didn’t have access to a physical key at that time. There is not easy way to contact the Lowkl hosting group as a phone number was not provided in the introductory messages. I’m honestly not sure how I even found a phone number to call to get me into my room. The WiFi was unreliable, it would routinely turn off and on, meaning I was unable to use my devices frequently in the room. The walls are thin, so you will hear everything happening in the room next to you.”

“No fue buena la experiencia por el dinero que se debitó, nunca responden, no te dan clave de wifi y si tienes una necesidad, soluciona solo porque no te ayudan..”

“Olá desde a entrada tivemos problemas com localizar o quarto e a fechadura , mas ok ! Assim que adentramos minha filha foi se deitar a cama estava cheia de cabelos no lençol , o cheiro de cigarro era horrível , como se não bastasse tinha uma porta de acesso onde os outros hóspedes começaram a gritar se bater e tudo mais ! Informo ao anfitrião e ele diz não poder fazer nada só lamenta .”

“non conseille! trop de choses a dire perte de temps pour moi.”

“Checked in the first night or 7 but had to travel to to New Jersey on very short notice and had to leave. I asked for a refund on the other 6 nights and they refused to give me anything back. The place is dirty. Parts of the bathroom floor are broken up. The host was not helpful at all. Overall felt very crammed in the apartment and it had a horrible stench when we walked in. I was more disappointed in the response for the refund. I will never be doing any business with them again.”