LOWKL reviews in Lauderdale-By-The-Sea, Florida

“This place looks exactly as described and shown it was also clean upon arrival. My only issue is on one of our days the keypad for the door completely stopped working so we were locked out for a while. I tried calling the number provided it did not go through and the responses from the host could have been faster seeing as we were locked out and no one is on site to actually help. My thing is if no one is available on site for these type of issues then texting/calling should be answered immediately. No one ended up showing up and we had to end up using the key from the lockbox which was also hard to retrieve. Also keep in mind they do not provide extra garbage bags, I asked and was told no. I have stayed at multiple airbnbs and always am able to get extras with no issues so this was a first so, keep this in mind bring your own bags.”

“Place was good, a little dated but had everything we needed. The pool unexpectedly was closed during a portion of our stay. Close to the beach and restaurants.”

“The area had a lot to be desired, and the property not as well maintained as indicated in the advertisement. Air conditioner was difficult to run and the bathroom needed updated. Suspicious activity with individuals staying in the same building made us uncomfortable. These individuals should be screened before allowing them to stay on site. Outside doors near door handle look as if they have been compromised in the past and should be repaired/replaced. Overall, the area was not ideal and the premises was not as described online.”

“We got a “upgrade” but it was not that nice as expected. The beds are almost done, hairs on the floor and in the bathroom. Toilet was not tightened. Anyway the location is great and u can park directly in front of the building.”

“I am urging all future guests not to book at The Great Escape (Lowkl). Upon check-in, the place was nothing like the pictures online. The ceiling fan cover was hanging off, leaving wires exposed. The bedroom bedside lamp was broken and could not be turned off, had to be unplugged. There was mold on the shower curtain. The rod was bent, preventing the curtain from closing, leaving the shower completely exposed. The baseboards were warped and filthy. The floor constantly had condensation building up from somewhere, making it perpetually damp. We booked for 2 queen beds but were given 2 doubles. The pictures are very misleading. The actual pool is tiny and rundown. We alerted the host and Airbnb immediately on Thursday. We were promised maintenance on Friday, but they never showed up. By Saturday, I was already in the process of canceling and rebooking elsewhere through Airbnb AirCover. Only when I was moving out did they try to fix things—do not fall for it.”