LOWKL in Miami Beach, Florida

“Place is ideally located with plenty to see and do around the area. It’s a bit outdated and needs repairs. AC unit had major air leaks around the unit so the room felt a bit warm at times. The days we stayed there one of our neighbors kept smoking marijuana and the smell would seep into our room where our toddler was also staying”

“This was the worst place ever to stay. First of all the pictures that’s a scam. The room doesn’t look anything like the pictures. There were stains all over the walls. The stove was nasty and broken. There was a window unit air-conditioned on the floor in the room, which was very inconvenient because one of the beds was blocking the air-conditioning so therefore you’re not getting any air throughout the room. The bathroom toilet top doesn’t even fit the toilet. It was just horrible and to spend the type of money to stay in a place like this that is insane. I hope no one stays here. They need to fix the place up. The elevators are filthy. Everything about that building is disgusting. Not only that the place is nasty. They told us that you would get to use their beach chairs for the beach that was impossible to do because people act like they didn’t even know about the hotel allowing us to use beach chairs. Worst place ever and I was just trying to enjoy my daughter’s birthday.”

“Overall, unfortunately, I was not satisfied with my stay except for the location. Even though I arrived at 7 AM and the room was apparently ready around 10 AM, I was forced to wait until 4 PM for check-in. One particular staff member kept giving vague answers and constantly brushed me off instead of helping. I waited around 6 hours without any proper assistance. On the first day, the air conditioning in my room was not working. I reported it multiple times, but nobody fixed it and I kept being told “we’ll check it.” I stayed 2 nights in Miami heat without AC and genuinely felt sick because of it. I also contacted Airbnb support several times, but the issue was only resolved after I mentioned taking legal action. Even after extending my stay, staff came to my door at 11 AM trying to make me leave because they were unaware that my reservation had been extended. I also had 2 cleaning services included, but despite asking many times, housekeeping only came once. Additionally, finding”

“False advertisement for parking. PARKING NOT FREE. The instructions state 1111 Lincoln road is the “free parking” but there was NO PARKING PASS and we had to pay $50 for overnight parking every night. Front desk kid was cussing when I came to check in, and host was unresponsive when issues arose. No parking reimbursement either. Building hard to find due to construction”

“Everything was perfect, for the price you can‘t get better! Just the receptionist guy was very rude and unfriendly.”