Haven Vacation Rentals

“This home was very comfortable with so much space! Our group of 9 had plenty of room to enjoy our time spent there. Dylan and Suzanne were pleasant to communicate with and always available to answer questions in a timely manner. Our group had lots of room to play games, grill outdoors, enjoy quiet morning views and just hang out. Location is close to the Park too!!! Highly recommend ❤️”

“The cabin was nice and clean. It was also easily accessible and in a great location to be quiet and calm to wind down but close enough to be able to go do stuff when we were ready. Dylan and Suzanne were quick about responding to any messages with questions. The only issue we had was that the listing didn’t state the arcade game wasn’t on free play settings so our kids were kind of let down that we kept forgetting to get quarters while we were out and they couldn’t really play.”

“We enjoyed the area and spending time with our friends. The cabin was nice and we all had plenty of room”

“Beautiful home. Very clean. Loves being close enough to town that we could enjoy Sevierville, but far enough out that we didn’t have to deal with all the noise and crazy traffic. Would definitely stay again.”

“We had planned a smokies trip and wanted a nice cabin in the mountains and this airbnb checked all our boxes, very cozy, east to get to, very close to dowtown gatlinburg, the smokies national park and a short drive to pigeon forge. We will definitely recommend to others!”

“During our five-day stay, several significant maintenance and service issues were not adequately addressed. The hot tub was nonfunctional for the duration of our visit, and despite notifying the host, no effective repairs were made and the damaged cover was not replaced to retain heat. Additionally, the internet router repeatedly shorted out and was neither repaired nor replaced, resulting in unreliable connectivity throughout our stay. Communication regarding both issues was minimal, with little to no updates provided over multiple days. There were also additional maintenance concerns within the cabin, including flickering bathroom lights, a leaking shower, and overall upkeep issues that did not align with the price paid for the property. Given the number of unresolved problems and the impact they had on our experience, we do not feel the accommodation reflected the value advertised.”

“Very nice home overall just wished there was more of a deep cleaning, very dusty in the stairwells and the windowsills and just felt like it had been empty for a while so it needed a deep cleaning. Also needs to make sure the appliances such as the coffee machines are cleaned and de-scaled anterior water tank was dirty, so glad I cleaned it before using it -and the descaling lights was on.”

“Had plumbing issue at check in, host did not give updates on getting issue resolved. Needs maintenance on flooring and furniture (living room chair broken and stains on sofa), no steps available to get into hot tub. Neighborhood was nice, quite and peaceful.”

“The location was perfect for going back and forth to town. Only minutes away from everything in pigeon forge. I wouldn’t recommend staying here because everything was dirty. I had to re wash all sheets, towels, dishes, clean the tub/ shower , and sweep the floors once I arrived. I’m not a clean freak but I could visibly see dirt and hair all over everything and food on the dishes that were put away. To me the room being clean is my biggest concern and since it wasn’t I wish I would have just stayed in a hotel room and saved some money.”

“Smelly, scary driveway, no view, surrounded by woods. Cigarette burns on pillows and couch.”