Manager Review

Haven Vacation Rentals reviews in Townsend, Tennessee

4.88

Haven Vacation Rentals holds a 4.88 guest rating in Townsend, Tennessee, computed from 1,837 Airbnb guest reviews across the vacation rentals they manage there. That ranks them 1 of 6 managers in the market on guest satisfaction. See the top ranked vacation rental managers in Townsend, or homeowner reviews of Haven Vacation Rentals on their profile.

Recent guest reviews in Townsend

KitOctober 2026
“This home is in serious need of updating, cleaning, and maintenance. There's a very bad pest issue with both mice and cockroaches. I folded a poncho on the floor of an upstairs bedroom and it was covered in bug parts that had not been vacuumed well for a long time. When we unpacked our suitcases we found lots of cockroach eggs and have had a great expense to try to remediate the situation so we don't have an issue in our own homes. We trapped 3 mice during our four day stay, had a ton of food eaten off the counters and after spraying the perimeter of our bedrooms, woke up to 6 dead cockroaches.”
airbnb
MelanieOctober 2026
“The location is wonderful, peaceful, and quiet. The listing states four bedrooms but it’s actually 3 bedrooms and a loft area. The en-suite bathroom on the main level had black mold and was not cleaned. The kitchen outlets under the cabinets did not work at all. Coffee pot was missing. Drawers in kitchen broken. Sliding glass door was so hard to open it wasn’t even worth going outside. The basement spelled like mold. The home needs a lot of TLC and needs to be cleaned better.”
airbnb
SherrieAugust 2026
“Cute place. Far enough away, but close enough to so much.”
airbnb
KrisAugust 2026
“Great place to see bear everyday!”
airbnb
DavidAugust 2026
“Nice sized 2 bedroom. Clean for sure. Check in and out easy. Beds were comfortable and showers were good. Area is a HOA governed set of homes. Out of owners control but HOA people made a few appearances during the stay that made me feel uncomfortable, like they were watching us. TV’s didn’t work throughout visit. Old and clunky tech on the TV’s. Refrigerator worked but was the loudest compressor I’ve ever heard. Annoying being in the kitchen / living room loud. Some areas needing repainted and kept up to make this a 5 star. Worth the price still, just not a true 5 star in my book. Also didn’t love the AI feel of responses during booking and before check in. Felt like I was working for a corporation. Felt more threatened by all the rules and restrictions rather than welcome.”
airbnb