Blue Ridge Mountain Rentals

“What a gorgeous A-frame and property! It is beautifully decorated and super clean. The view is amazing from the deck plus the hot tub is magic! It is truly a peaceful spot. We cooked a great deal and the kitchen had everything we needed. The beds are comfy. It is a 14-minute uphill drive to get to the location from historic downtown Boone. We had a 2-hour snafu getting into the place with the sliding door being quirky but ultimately it worked out with a kind male employee’s assistance and I’m certain they will fix that issue. Would definitely recommend!”

“My family and I really enjoyed staying at this house in the mountains. The location and house itself were stunning. There was a FoosBall table that my daughters and I really enjoyed using everyday. I only have two complaints about our stay. It claims to have a fully set up kitchen with spices, this isn’t true. We had to buy salt and pepper and other seasonings. The stuff they had was either gone already or old. All of the cookware is cheap aluminum with Teflon coating. So bring your own pans and seasonings. The only other issue I had was the master bathroom. For the amount of money we spent I was shocked to see such an outdated bathroom. Looks like it was built in the 70’s and never updated. The shower head was covered in lime scale and the pressure was so bad it didn’t even cover 1/3 of my body while showering. The kitchenware needs to be updated and so does the master bathroom. For that level of money both should be on point. Not as cheap as possible.”

“It was fine until it rained and then we lost the use of a bed because there was a leak in the ceiling we reported and no real response until we checked out going for compensation”

“I do not recommend this place at all. It was so bad we left first thing in the morning and found another place. The bed and ac unit were terrible . The water heater also didn’t work but for five minutes. Also under the agreement was not able to get a refund”

“A couple of issues, but a relaxing stay. We stayed for a quick weekend getaway and the house was clean, the porch was lovely, the sauna was great. Unfortunately, the hot tub did not work - even though I reached out prior to booking to ensure it did, and I was reassured it was in working order. It took a long time for someone to get back to me and we didn’t end up getting to use it at all.”

“First day after driving 14 hours I couldn’t get into the house door code wasn’t working after being on the phone for half an hour was fixed then I was there for 11 days and no cleaning supplies or dish soap I wanted to clean up after myself then the first week I was there maintenance and landscaping kept showing no communication I would of loved a call or text it’s supposed to be a vacation I understand you want to keep the property clean and taken care of but at least let it be known some one was going to show up or ask if it was okay if they did”

“The house and location was beautiful. Exactly as described. So peaceful and close to town. Our only issue was actually with Airbnb. They really dropped the ball at check in. We never got our email with check in information. And when we texted the number provided for help, they were extremely slow in replying and not helpful what so ever. They did not actually answer our questions. We ended up having to wait over 40 mins to get any information to check in. Very frustrating after driving all day. Airbnb communication was lacking and not helpful. Thank goodness BRR was also listed because they were helpful and were able to help us get inside the house. Otherwise, everything else was perfect!”

“The property was significantly different from the listing. The second "bedroom" is an open loft with no air conditioning or privacy. The property is not truly waterfront; there is only a tiny creek down the driveway that isn't visible from the cabin. There was no dishwasher despite being listed. Worse, the game room walls were covered in mold, the sleeper sofa linens smelled like they had been put away wet, and the upstairs shower leaked into the downstairs bedroom. We reported the problems the morning of July 3. It took until evening July 4 for them to find a replacement, and we didn't receive confirmation until we followed up on July 5. At the 2nd property, the fridge was unplugged, hot and moldy, and we had to sanitize it. We had to replace groceries that spoiled while we relocated and then waited for the fridge to cool. Communication required repeated follow-ups. We ultimately lost nearly half our vacation dealing with issues that should have been addressed before check-in.”

“Squirrel’s Leap is a beautiful home that is well appointed, wonderful outdoor fireplace, Two comfortable bedrooms with excellent bathroom facilities. Kitchen is well equipped. Would give a five star rating if we didn’t have to deal with the fire alarms going off intermittently throughout our stay. This included one night that began with it going off on 15 minute intervals. Reaching out was useless at night. While they did send maintenance that afternoon, it did not resolve the issue. It went off every day including when we were departing. This was with reaching out daily for assistance. Additionally, the HVAC unit failed to cool the upstairs while freezing the downstairs. Thankfully it was cool enough at night to cool the bedrooms by opening the windows. Great property otherwise.”

“Amazing location and beautiful property. We ended up not having hot water for one of days and the host company was less than helpful in resolving it. Additionally, customer service was very rude and unprofessional.”