Best Beach Getaways

“Great location and a nice unit, undercut by cleanliness and interruptions. The good: beach access is as described, the water park was excellent, and the condo is more spacious than the photos suggest. Garage parking sits close to the unit, which made loading and unloading with a baby much easier. The issues: the floors were dirty on arrival. Our feet and our crawling baby's were black after the first night. That's the kind of thing that shouldn't be missed on turnover. We also had maintenance in and out more than half a dozen times across a three-night stay, including someone knocking at 11pm wanting bathroom access in rooms where people were sleeping, because of an issue in the unit below us. We accommodated every visit, but it made the stay feel less like a vacation than it should have. One maintenance visit was because we requested it - two broken lights were fixed within 24 hours after we followed up a second time.”

“Unfortunately I cannot recommend this unit or condo complex to anyone. We had 3 units and 2 of the 3 were very unkept. Upon arrival, we noticed - The bottom bunk sheets had sand in them. - The kitchen trash can was dirty, and the floor in both the kitchen and bathroom was sticky. - The pantry shelves are broken. - The guest bathroom has a strong mold/mildew smell due to a moldy shower that needs to be cleaned. - There were no instructions for the TVs, making them very difficult to operate. - There was a piece between the fridge and cabinet that was wet and deteriorating - The washing machine quit mid cycle almost every time we used it and dryer blew a dreadful smell throughout - It smelled so moldy I was embarrassed when we had family come over - kitchen is lacking adequate supplies. The provided dish soap and trash bags will only last a day, and I have never had to purchase these items myself during previous Airbnb or VRBO stays By far the worst vacation unit we have had”

“One roll of toilet paper per bathroom, two trash bags, no hand soap, no beach towels. The balcony door is very hard to open. It’s rained and water seeped inside and got my bag of books wet. Location is great and the beach access was really convenient.”

“We arrived Saturday and till we left horrible smell im bathroom, they removed toilette and plunged and still till we checked out. Also painters came in through balcony waking us up 730 am without notice even-though items outside showing occupied. We have a 5 year old and this was intrusion and unsafe for our child.”

“It was our first time staying here. We are usually at the Calypso and we wanted to try a quieter resort. With the prices being around the same price we tried you all out. 😁 The condo was lovely. Perfect floor. And the elevators worked great. 😁It has plenty of utensils and dishes. All kinds of stuff for the beach and board games. The beds were comfortable. There are a few things though that could definitely use some TLC. We had a rod fall out in the bunk room that was being held in place with tinfoil. Also, our two teenagers were not even able to sleep in the bunk room because it gets that hot. We had two fans for them and it did not cool it off. I let the maintenance know a few times and no one ever came to check on it. So the bunk room wasn’t able to be slept in. Some of the shower curtains need to be changed out because of mold. . There was mold above the shower in the master bathroom. Broken handles on dressers. Little things. 😁”

“I really wanted to give this place a five star review, but unfortunately I can’t. The location was outstanding. There were hardly any guests. But there was all kinds of maintenance going on Lastly, most importantly, the place smelled like sewer. Then there were the blinds that were missing from the front door sliders. Apparently I was told that they were brand new sliding doors to the patio, but they forgot to put blinds up or any type of shades, so the sun was blaring every morning and through the condo. Also, the grill outback did not work. We purchased steaks and lobsters to cook on the grill, but we could not get it working.”

“The resort itself is beautiful, and we really enjoyed the pools and the beach. The spaces inside the apartment are also just as described, and the large fridge with the ice maker was a great feature. However, several issues impacted our comfort. The floors were dirty enough that we could feel it on our feet, and the kitchen had only one pan which made us difficult to have bacon and eggs for breakfast. While the host confirmed there was a coffee maker, they didn't mention we needed to bring our own coffee filters, causing us to lose time rushing out for them the first morning. The biggest issue was the main bed, which has a massive sag/indentation that caused me severe back pain every night. Lastly, while check-out is already early at 10:00 AM, housekeeping arrived at 9:30 AM and sat by the door waiting for us to leave, making our departure uncomfortably rushed."”

“DO NOT STAY HERE! gold fish under sofa - No drinking water (had to go out and get water late at night) - Sheets were filthy (had to go to Walmart and buy new ones) - Pee and hair on the toilet - Unit smelt like mildew (had to go buy candle’s) - it was my best friends 30th birthday and we woke up on Saturday morning all stuffy and not feeling well - Tried to get ahold of someone to resolve issues and didn’t have someone try to resolve it until we were gone the next day - Had to get another hotel room at a high rate because of last min booking on a very high traffic weekend because of the fishing tournament. Asked for a refund for this terrible experience and was denied. Airbnb is now working to resolve my issue because Best Beach Getaways is awful at customer service and refusing to refund me for the issues as we did not stay in the unit and had to leave.”

“The house instructions gave a list of numbers to call if we needed anything. Every single one of the numbers were out of service or did not work. They gave us the wrong gate code. The booking said that the third room would have two twin beds, but it gave us bunkbeds (with broken drawer). The showerhead was broken and did not have much water pressure. They provided only two rolls of toilet paper for a “six day eight person” stay. There were only two trash bags provided, and we tried to call for housekeeping. The number was out of service as well.”

“The Panama City San Vincente St. house- Upon arrival the house seemed perfect for us. As I walked through I noticed alot of built up dust on fans, vents, door jams, etc. I was satisfied with the house otherwise so I chose not to complain. However, we had no hot water our entire stay. We complained multiple times about this and it was fixed on our very last day there. We had a house full of family and babies that we had to boil hot water just to bathe them. On our last day there, we had a wedding to attend, which was the reason for our trip. We had to rent a hotel just to all be able to take a hot shower. Maintenance replaced a part on the hot water heater on Monday late afternoon and no one even notified us it was fixed. I asked host for some type of compensation for the inconvenience and they just never responded. Airbnb contacted them with no response either. This put the biggest damper on our vacation and a complete waste of money.”