Manager Review

Son's Rio Cibolo

Son's Rio Cibolo's guest rating of 4.76 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

TerrieJune 2026Kingsbury, Texas
Check-in was awful they could not find our reservation finally said we where on wrong side went there still couldn’t find our reservation we had a door code it would work shower was cold never got warm and on top of all that they gave us a number to call to make sure they didn’t double book our place seems like something they should have done not us
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NeonJune 2026Marion, Texas
Communication from host was great until we arrived. We saw scorpions in our tent and decided not to stay with our children when we didn’t get a response. The place was super cute though. The tall thin guy (from Vegas) working in the store was so sweet and so helpful.
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ChelseaMay 2026New Braunfels, Texas
We originally booked a bell tent and cabana for 2 days, at Son's Guadalupe. A week ahead of our stay we were told that we had to move to a different location, so they moved us to Son's Blue River. Day 2 of our stay we found out we did not have a cabana, even though we had paid for one. We were told they didn't come with the stay at Son's Blue River but we could pay even more for one that day. They did not tell us about this bait and switch when we gave them the okay to move us to this location. This led to things going missing overnight since we thought the cabana was ours all weekend and we had to go to Don's Fish Camp on day 2. Luckily, we were able to track down our items. Eventually a $99 refund was given. The other issue we had was the bell tent itself. The zipper to get in and out was broken, water in tent entrance at check in, and it was moldy. We were told it was just dirt but we don't believe that. Bathrooms also needed to be cleaned more often. They were gross.
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May 2026Kingsbury, Texas
The area is beautiful - loved sitting by the river. The bathrooms are truly disgusting - covered in dirt and water. There is no potable water onsite, which wasn’t communicated proactively; we had to ask upon arrival. That meant no drinking water, no water for brushing your teeth or doing dishes… Overall not sure that I’d recommend it.
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April 2026Kingsbury, Texas
As I will say everything was great as far as cabin bathrooms were incredibly clean, the only thing that made us check out a day earlier was the fact that we were floating for 4 hours on the river. It was our 1st time to ever float so we didn’t really know what to expect. I really wish they had offered some more advice such as giving a paddle and saying there is huge snakes with in 2feet of your float and that if you get stuck you’re stranded and no one will help you. No one will check on you. As a mother I’m very happy we didn’t bring our son with us just because not knowing that it really is not the safest option floating down the river with no one to even check or notice how long you have been gone is kinda scary. There is as well huge branches in the middle of paths and my tube flipped off the branch I got hurt.
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March 2026Seguin, Texas
It's not as shown in the photos! Dirty cabin, with dust, stained sheets and blankets. There are no hammocks in front of your cabin or electric grill as shown in the photos!! My husband took off his shoes for a moment and his feet turned black from the dust on the floor!! We asked for another cabin and the manager said there was no other available!!! We had to spend the night there and without sleeping because in the next cabin they had a party all night with loud music and people screaming until 6am even when the rules say that you can't make noise between 11pm and 8am so as not to disturb others! What a bad experience, this place is so disappointing!!! My husband and I had booked this place two months in advance for our honeymoon.... On the second day the manager relocated us to the cibolo location which is completely different!!! we lost half of our trip in Son's Geronimo!!! Don't come to this place!!!! Go to the location of Son's Rio Cibolo!! I would like a refund.
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March 2026Kingsbury, Texas
It took us about 20 minutes to get into a tent because they sent us the incorrect information which was fine accidents happen but upon getting into the tent there was a pile of flower seeds under the bed and in the bed. They also offered to bring us new sheets but they never arrived. I’m hoping they were just having an off day.
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March 2026Kingsbury, Texas
It was fairly priced but when we arrived there was water all over the floor which we slipped on, we had tried calling to have it cleaned but the call would ring then hang up. The next day we tried calling to extend our check out time and the same thing happened, so I texted and also got no response until we called again. Staff was nice and the river was also nice and clean as well.
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March 2026Marion, Texas
Disappointed; the creek is murky and dirty. Hammocks are torn and old. The pools were ok and jacuzzi are dirty and low water. Will never go back. Pictures are misleading.
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March 2026Seguin, Texas
This would be a great place to bring your family for some glamping, but it really needs some maintenance. It probably used to be very nice, but it's rundown now. The air conditioner stopped working our second day and the portable air conditioner they put in did not work. All the hammocks had giant holes so they were unusable. We had to go hunting for the paddle boards in the mud and the oars were not long enough for stand up paddle boarding. The hot tub was too boiling hot to use and the jets would not turn on. The other hot tub was not hot at all. The community room was a dirty old building with nowhere to sit and didn't look like the picture at all. The actual cabin was clean and the beds were comfy. The kitchen had good amenities. Love the idea of the place, but it needs a little love right now. It's nice that it's so cheap too!
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