RoomPicks

“No where on any website did it say that there was an extra $200 fee at check in. With no refund option I was forced to put up money I didnt have. If it would have said something about that I would not have picked this place. Almost ruined best friends birthday because of the inconvenience. Don't usually leave bad reviews anywhere but $280 for an overnight seems a bit much. I don't care if it is in Branson or not either/both should have said something about the $200 on check in. Probably won't stay here again.”

“Overall it was one of the worst stays I have ever had on Air BnB. Since it was a 3rd party deal the hotel didn’t have my reservation until I called RoomPicks after I arrived. Then there were additional fees that were not covered. Yes the place was clean but RoomPicks isn’t responsible for that so I’m guessing any positive reviews should go to the property not to RoomPicks. The bed may have been new but it was hard as a rock. We were ready to leave at 4am we were so uncomfortable. 3rd party deals should not be allowed on AirBnB because the “deal” isn’t what it is supposed to be.”

“I had to change rooms 3 times due to maintenance issues. Ultimately, we were moved to a unit farthest from amenities. I won’t be booking Kohl’s Ranch through this app again.”

“We have had some good stays and then some rough to start out..After first check in when room wasn't ready, they got us to another unit..still had to call service desk after it took over an hour to get checked in somewhere to remind them that there needed to be linens for the sofa bed...it was late when we met up with friends and we just wanted to continue the visit and get a unit to stay close. Even though it was tough, it was clean and we had plenty to do.”

“The place is nice & the price was good. It was a hot weekend and the AC wasn’t working. We called and they sent Maintence out. They only got one side of the unit working. The second time we called it was 9 pm and 78 degrees in the other half of the accommodations — the lady at the front desk said “well, I don’t really want to call Maintence since you’re just staying one night”. I thought that was inconsiderate. Maintence did come out and fix it.. so, I’m thankful for that however thought that was wrong as we paid to stay and majority of people cannot sleep in a 78 degree room. I’m glad they fixed it overall but thought that wasn’t cool & regardless of length of stay you should always try to have the best accommodations possible.”

“When I go on Airbnb I don't think I'm booking a room at the Red Roof Inn. The pic showed a sweet cabin with tall pines behind it. It said you would go into this address which was the Red Roof Inn. I thought that I was just picking up a key and going to a cabin. Even the staff there couldn't understand how I got a reservation through Airbnb. The place smelled horrible. Victoria was going to charge me for having my service dog and this RRInn allows pets for free. Cat urine and smoke combined made it an extremely unpleasant night.”

“well I had to come down for a out patient surgery ended up they put me in hospital so I was in hospital have cancer surgery and couldn't stay so I messaged her and asked if I could get that sat night since I didnt get to stay and she said no they couldn't do that she hopes I feel better and the sad part I would've kept renting it everytime I had to travel from pensacola to Orlando the location was great and the apartment was great ..I think they should've said left me refund you or gave me the one night ..”

“Unfortunately, my experience at this Airbnb was disappointing. Upon arriving at the room, I found a dead cockroach in plain sight, which immediately raised concerns about the cleanliness of the property. I reported the issue, but by that point I had already spent the night in the room. The only solution offered was a room change, which did not fully make up for the situation or the discomfort it caused. The location itself was fine, but cleanliness is one of the most basic expectations when booking a stay, and this experience fell short of that standard. I hope the host takes this feedback seriously and improves the cleaning and inspection process for future guests.”

“Buyer beware! This was advertised as someone’s home, but address was a Marriott hotel. I know some hotels convert floors to suites and apartments so I assumed something similar. The overflow booking places like H0tels .com would have been the same. Every email and rule read “please be respectful as this is someone’s home.” No. Not as advertised. I don’t use Airbnb to book hotel rooms. I feel this was either very sloppy listing, AI hallucinations, or classic bait and switch.”

“My stay was terrible. The only English speakers on the property were the front desk staff. Everywhere I looked, there were dead bugs on the hotel floor. Spiders and cobwebs were everywhere, making it really disturbing and disgusting. To top it off, the hot water didn’t work, and they refused to switch my room.”