Pristine Properties Vacation Rentals

“Renter beware! The location is on the beach, and although there was some overgrowth of bushes in front, it still had a partial view of the beach and was very peaceful. There was a new couch and chair that were comfortable and very spacious in the living space. The screened-in porch is ideal for sitting, reading, etc. One of the fans didn't work, and it would be better with a piece of furniture where you could nap, but still nice. Only one chair on the outside porch, and lots of boards need to be repaired. Both queen beds squeak with every turn, but both of those rooms have their own bathroom and are open to the screened-in porch, which is very nice! The room with the two single beds also has a bathroom attached. Working with Pristine Properties was a horrible experience! The elevator didn't work, and no one ever showed up to fix it after we were given a date. No compensation was given after being told they would. Other "workers" were sent to the house without advance notification.”

“Sent pristine properties several questions about several listings and never got a response to not a single question”

“Overall, we had a great stay and really enjoyed the property. It was clean, comfortable, and exactly what we were looking for. The only issues we encountered were that there was no toilet paper provided at all—not even a starter roll—and when we messaged the property management company to ask if any was available in the home, we never received a response. Those two things were disappointing, but otherwise we had a wonderful experience.”

“It was a nice property. It was 1500 feet from the beach. There was no toilet paper one trash bag that was in the trashcan as far as complementary coffee any spices or saran wrap, aluminum foil, wax paper anything to cook with coffee filters, coffee butter, anything other than ice in the freezer and pots and pans and eating utensils and plates. It is very commercial. It’s like going to a hotel without the breakfast bar. Everything worked accordingly AC , showers had great pressure. Great location, but don’t expect a hairdryer. There was a vacuum iron and ironing board fresh towels, fresh linens. It’s everything you would get from a hotel room minus the hairdryer and toilet paper and paper towel towels, and many more and morning breakfast bar in the lobby.”

“I would not ever stay in that house again. The showers did not work. House keeping was terrible. The house needs a lot of maintenance done to it. The pool fence and door was broken. The house smelled like dog pea. The outside chairs were broken. It was not worth the money I paid to stay there. The beds were terrible to sleep on.”

“This home has mold and you tint see it . My son is in hospital bc their home has not been remediated and I have his blood work and ent doc found mold spores to prove . I am suing !”

“The property location was great. Quiet, peaceful and relaxing. However, there were ants in the kitchen and bathroom the entire stay. We contacted Pristine Properties twice and they said that the HOA was responsible and not them. They never followed up and the ant problem was never resolved. We had to kill 100’s of ants every day despite leaving no food out and taking trash out daily. Paying over $2000 to be roommates with bugs is disgusting.”

“1. **Noise from downstairs** 2. **Trash not taken out** 3. **Shower handle came off** 4. **Sliding glass door handle is broken** 5. **Floors popping when walked on**”

“Location was great. Other than that, would not recommend at all. We could not get in until 5:30 due to cleaner still cleaning. Place was super small & a lot of stairs. Microwave did not work & air conditioner didn't cool properly due to the instructions posted saying not to set any lower than 72 degrees. Property needs updating.”

“When we arrived, the hot tub was cold and not functioning. I called the contact number and was told someone would come out to check it. Unfortunately, during our short 3-day weekend trip, I had to call multiple times and kept being told someone would come, but no one ever showed up. I was also told that management was out of the office until the following Tuesday and would contact me, but it has now been two weeks and I still have not received a call back. I had hoped they would offer some type of partial refund or compensation for the broken amenity that was unavailable during our stay, but no one has followed up. The location itself is beautiful. The walk to the beach is nice, and there is a great restaurant across the street.”