Magnolia Vacation Rentals

“Location was fantastic loved we could walk every where. We did have some issues upon arrival which was upsetting after we had been on the road for 12 hours.”

“The cabin itself was cool and close to Dollywood and the Island which was nice. However, there was mold in the shower covering the shower curtain. There also appeared to be black mold on the bedroom ceiling and it was dusty and had several cobwebs. The mattress in the pullout couch had a large stain on it and the sheets provided for it smelled like they had not been washed. The driveway was also extremely steep and full of ruts. This was not disclosed and our car could not make it up the driveway. We ended up having to park at the bottom and go up multiple flights of stairs to get to it. It was overall an ok experience but we will not be staying here again.”

“The place was cute, but the lights around the hot tub didn't work and the buttons on the hot tub were messed up. Also, the entire reason we picked this place was for the magical lit up dome, but the lights didn't work in there either. Looking back at other reviews, the management team were already aware of these things .”

“We loved the location and the space that the house offered. The indoor pool was a fabulous plus! The furniture needs some updating and the cleaning crew needs to be more thorough.”

“Went on a family vacation booked this place a year ago but the pictures of this cabin we thought was beautiful but once we arrived we were not satisfied. Pool and hot tub need better cleaning . The cabin alone needs a good clean up and some updating!! The ac upstairs was not working correctly. Was just a horrible stay when you are trying to relax and visit with family . We arrived and the cleaning crew didn’t clean very well. Dog hairs and dust .(was gross) The location was good but we found mold and hot tub issues (smelled ) we had to cancel reservation at this location due to black mold and got some of the refund sent but not all. .2 days we were here for a 10 day vacation, I wouldn’t recommend this cabin at all! Look somewhere else .”

“The listing was nice, the issue that I had was that we were not informed that we would be in a unit with construction workers on scaffolding on its outside walls.Every morning fri,sat,sun,mon, banging noises woke us up. People working on the units balcony, no privacy.”

“The property was not available at the time expected and the house was not up to par. The house needs maintenance and attention and to be cleaned way more thoroughly before taking in guest. This home has broken window shades making privacy impossible. Two faucets were broken and leaking the whole week. Their is black mold all over the ceilings and large thick spider webs all over the windows. The remotes were all missing batteries and the ONLY tv in the upstairs room was not working nor addressed the entire weekend. The pool was just still water, no pumps, filters, nothing. It was disgusying and completely unsanitary for thr children. 10 kids were promised a pool filled weekend after being in NYC all year this was the biggest bummer. The house still had clothes tags and hairs from the previous guest. And on top of being extremely dirty there were no basic cleaning supplies such as a broom or vacuum. The host also accused me of trying to enter the property early.”

“"Updated Cabin with Screened Hot Tub" was the title description. We had two issues, self resolved: 1) Cabin: We had to track down our access code when Instructions received said we would have them by 11:15am day of arrival. 2) Hot Tub: Would not heat over 90-degrees. On final night, we reached out, and found out we were in maintenance (or similar) mode. Instructions were given, but after I commented that it would have been nice to have a working hot tub from the beginning, I was informed it was my fault because I had not responded to messages that came within the Airbnb app and that's the only way the host could communicate unless I granted them permission otherwise. Was never informed of this when I searched, booked, and paid via the web site, no app involved and we called them via phone for code, so app not required. Our family attempted to use the hot tub for 3 night and could not get it to heat. But my fault because I didn't respond to app messages that I didn't know about.”

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“After the experience at this place I will never return. There was a syringe next to the hot tub when we walked in there… how can you rent out a place for $300 a night but not have a cleaning company come after someone stays to clean the needles out of your air bnb?”