Manager Review

High Mountain Cabin Rentals

High Mountain Cabin Rentals's guest rating of 4.76 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

ArmandoJune 2026Warrensville, North Carolina
It's in a very quiet place and the views are very beautiful,
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BeverlyJune 2026Banner Elk, North Carolina
We have been coming to this area for six years now and we have stayed all over the place. I can honestly say that this house was my favorite. It was easy to get to (no switchbacks or long curvy one car roads), centrally located, within walking to Grandfather winery, in a beautiful setting and wonderfully inviting. The kitchen was super well-equipped with quality dishes, utensils and cooking implements. The beds were made with very high-quality bedding, and the towels were of very nice quality as well. Nothing cheap about it! It is decorated beautifully without feeling ostentatious or cluttered. Our dogs loved the window seat in the living area and they also enjoyed their daily walks along the neighborhood roads and the walk to the Winery. We had a wonderful stay and will certainly plan a return!
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PaigeJune 2026Fleetwood, North Carolina
This home is absolutely beautiful! It was perfect for our small intimate wedding! It held everyone we needed there & we were able to spend the whole weekend together. The pictures do not do it justice, there is so MUCH space. & all the games & movies were an added bonus.
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MelissaMay 2026Banner Elk, North Carolina
My husband passed away over a year ago and I needed a great stay with my kids to get away from reality. This cabin and location was exactly what we needed to spend some quality family time together and for them to explore an area that my husband and I spent a lot of time at. If you are looking for a cabin to get away this is exactly the location you are looking for. I highly recommend and will definitely be back in the future for more family quality time disconnected!
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LanaeMay 2026West Jefferson, North Carolina
We had an amazing stay at this mountain house! The space was incredibly spacious and comfortable, making it perfect for relaxing with family. The mountain views were absolutely stunning — waking up to the scenery each morning was a highlight of the trip. The house was also packed with fun games and great amenities that kept everyone entertained throughout our stay. Everything was clean, well-maintained, and thoughtfully set up. We would definitely stay here again and highly recommend it to anyone looking for a peaceful mountain getaway!
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MargaretMay 2026Jefferson, North Carolina
We had a great stay at Phoenix Cabin! Perfect for a group with lots of sleeping options in a beautiful setting
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VladyslavaJanuary 2026West Jefferson, North Carolina
The house itself was nice and comfortable. No complaints about the house. But the management company was very disappointing. I asked about a Christmas tree when booking, then again before arrival, and kept getting different, confusing answers. If the answer was simply “no,” it should have been said clearly from the start. Communication felt cold and unhelpful, like they just wanted the conversation to end. We arrived at midnight and there was no shower gel, no soap, and almost no trash bags. For this price, that feels unacceptable. Overall: good house, bad management.
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OttoJanuary 2026Laurel Springs, North Carolina
Unfortunately, our stay did not meet expectations. We experienced serious inconveniences due to a large number of bedbugs and flies in the house. The situation was especially bad in the upstairs bedroom, where it was impossible to sleep because bedbugs were jumping on us throughout the night, and flies were constantly flying around the room. Additionally, the listing stated that the house had a dishwasher, but there was no dishwasher available during our stay, which was disappointing and misleading. Because of these issues, our stay was very uncomfortable, and we hope the host addresses them for future guests.
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YaselJanuary 2026Jefferson, North Carolina
The cabin and its location are very good, and the kitchen is fully equipped. The only negative thing I found was that it's impossible for a cabin rented for 10 people to only have two 13-gallon trash bags provided. I had to spend some of my time disposing of trash at Walmart, a McDonald's, and other places, since the designated trash area was closed every time I went there. Everything else was fine.
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MargaretJanuary 2026Warrensville, North Carolina
The house was in a beautiful and quiet location. The kitchen was very well stocked with anything you could possibly need. The place needs some attention to detail from management and the cleaners but our overall stay was very nice.
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