Manager Review

Big Bear Vacations

Big Bear Vacations's guest rating of 4.49 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

HayleeJune 2026Fawnskin, California
Lovely place to stay!! Quiet, quaint and comfortable. No bugs inside, plenty of blankets. Bring bottled water, firewood, coffee supplies. But overall 5 stars, would stay again
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VioletMay 2026Sugarloaf, California
Overall, great stay—we did not leave the Air BnB much and it was perfect for four friends to relax, play games, etc. The place was clean and had everything we needed from the bathrooms, kitchens, and bedrooms.
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RubyselaMay 2026Fawnskin, California
Take a load off and come to this beautiful property jammed packed with charm and hospitality. This gorgeous home wrote a passage in sounds that will last a lifetime.
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AndreaMay 2026Big Bear, California
Will definitely come back! Already planning our next stay here!!!!
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May 2026Big Bear Lake, California
Pro: great location, nice deck off back, sofa & beds were good, wifi was good, plenty of towels. Con: really need to update cookware - glad I brought a pan from home with me, no foil/plastic wrap/containers - anything at all to wrap leftovers or to use over the baking sheets that were in bad condition, no wine bottle opener! - I messaged the property manager & they said they'd put it on the list, but that didn't help me as I was sitting down to dinner with a bottle of unopened wine;(
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May 2026Big Bear Lake, California
The home was comfortable, clean, and in a quiet area. Overall, we had a good stay. The main issue was the bathroom description: the listing described two full bathrooms, but the hallway bathroom had a sink and shower/tub without a toilet, so the home effectively had only one toilet. That should be clarified for future guests because it affects convenience. Other than that, the property was as expected.
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May 2026Big Bear Lake, California
esta bonito pero necesitan limpiar mejor antes
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AshleyMay 2026Big Bear Lake, California
Place was really nice neighborhood was cute and walkable to axe throwing and a nice diner. My only eh was I feel the pet fee was a bit much.. It was listed in the description, but was not included in the price I paid through Air BNB when I did put that I would be bringing my dog. The description was listed as $35 per night per dog +tax and I was charged $40 a night... I stayed 3 nights. They told me after they accepted my booking and I paid with Air BNB that I only paid the pet fee for 1 night and that I needed to pay the additional $80 through their website. Even though this bothered me it wasnt a big deal.. but be aware when booking this may happen to you.
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May 2026Big Bear Lake, California
It was a beautiful location, easy to check in and out, and close to everything. However we found some food under the couch and everything felt a little dirty. The regular bedroom bed felt like it was going to break and the fire place was broken
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SoniaApril 2026Big Bear Lake, California
I had high hopes for this stay, but unfortunately my experience did not meet expectations. Communication from the host was not proactive, which made it difficult to address concerns during the stay. Upon arrival, the house had a noticeable foul odor and did not appear to be properly cleaned. Several items throughout the home were broken, and key amenities—such as the WiFi—were not functioning at all. Additionally, the property did not match the listing photos, which was disappointing. There were also rat traps present, which made the environment feel uncomfortable. The game room was advertised as a feature, but none of the games were working. Additionally, the stair rail on the second floor was broken, with loose railing poles, which is extremely unsafe—especially for families with children. This property is not child-friendly at all.Overall, this stay did not reflect what was advertised, and I hope improvements are made for future guests.
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