Manager Review

Big Bear Vacations

Big Bear Vacations's guest rating of 4.49 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract.

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Recent guest reviews

CarlosAugust 2026Big Bear, California
I had a great time!
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DixieJuly 2026Big Bear, California
The home has the most beautiful view of the mountains and ski runs from the front deck or from inside the home with double glass sliding doors. The home is decorated in knotty pine and has every utensil or gadget you could possibly need! The driveway is steep but thence the great views! I am 80 and my husband is 88 and we both thoroughly enjoyed a few very relaxing beautiful days even though we had to climb eight stairs to get there. Well worth it. I would love to stay there again.
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VanessaJuly 2026Sugarloaf, California
Rented this place just for the weekend and loved it. Had everything we needed to cook and we enjoyed the hot tub. We had a great stay!
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SumitJuly 2026Sugarloaf, California
Very nice home and service
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LucindaJuly 2026Fawnskin, California
We absolutely enjoyed our stay. The cabin had plenty to do if we wanted to stay inside. Also, the cabin was clean well maintained. The cabin was ready to enter at the advertise time though, we did have to wait to receive the code for the lock box. It was not automatically sent us with the address. The main/master room had a beautiful bathroom with a nice big shower with massaging shower heads. It also had a jacuzzi bathtub that we would have liked to enjoy however, there were not window coverings in the bathroom. While the view was extraordinary, we're not able to enjoy the view from the bathtub due to the lack of window coverings. The surrounding neighbors had full view in to the bathroom.
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Camren JJuly 2026Fawnskin, California
My girlfriend and I had a great stay for the 4th of July weekend! Cabin was clean, cozy and fit the vibe for a mountain getaway.
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ChristianJuly 2026Fawnskin, California
Beautiful place to stay plenty of open areas and patios, the parking is a little tricky but we pulled it off!
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PouyaJune 2026Sugarloaf, California
Cozy place in a nice a and quiet neighborhood. I do recommend this place.
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AshleyMay 2026Big Bear Lake, California
Place was really nice neighborhood was cute and walkable to axe throwing and a nice diner. My only eh was I feel the pet fee was a bit much.. It was listed in the description, but was not included in the price I paid through Air BNB when I did put that I would be bringing my dog. The description was listed as $35 per night per dog +tax and I was charged $40 a night... I stayed 3 nights. They told me after they accepted my booking and I paid with Air BNB that I only paid the pet fee for 1 night and that I needed to pay the additional $80 through their website. Even though this bothered me it wasnt a big deal.. but be aware when booking this may happen to you.
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SoniaApril 2026Big Bear Lake, California
I had high hopes for this stay, but unfortunately my experience did not meet expectations. Communication from the host was not proactive, which made it difficult to address concerns during the stay. Upon arrival, the house had a noticeable foul odor and did not appear to be properly cleaned. Several items throughout the home were broken, and key amenities—such as the WiFi—were not functioning at all. Additionally, the property did not match the listing photos, which was disappointing. There were also rat traps present, which made the environment feel uncomfortable. The game room was advertised as a feature, but none of the games were working. Additionally, the stair rail on the second floor was broken, with loose railing poles, which is extremely unsafe—especially for families with children. This property is not child-friendly at all.Overall, this stay did not reflect what was advertised, and I hope improvements are made for future guests.
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