Big Bear Vacations reviews in Big Bear Lake, California

“Great place, clean and roomy. Only issue is that the house has no basics like oil, salt, pepper, sugar.. that kind of stuff. Great place tho!”

“Nice place but kitchen and dishes were not very clean”

“I never leave Negative reviews but this has to be addressed… I booked this cabin for my birthday weekend with my cousins… we arrived to the cabin it had a bad smell….there was trash all in the driveway…yes they did send someone out to address the trash shortly after we did realize our cabin did not have any hot water we tried contacting through Airbnb the first night to address the problem we already told them we weren’t comfortable with that and tried to work something out they didn’t send anyone out that night to fix the issue and told us they can’t relocate us and if they did we had to pay for the new cabin and no refund on the one we had. We wasted the whole next day waiting on maintenance to fix the hot water so we can do our activities after multiple back and forth conversations they waiting until 4pm to put us in a new cabin it messed up our whole trip didnt make it to our activities…no credit, refund or extended stay was offered after saying how upset we were either.”

“Overall stay was okay! Location was nice right by the lake but other than that the cabin could definitely use some upgrades. Unfortunately I don’t think it was worth it for the price.”

“Pro: great location, nice deck off back, sofa & beds were good, wifi was good, plenty of towels. Con: really need to update cookware - glad I brought a pan from home with me, no foil/plastic wrap/containers - anything at all to wrap leftovers or to use over the baking sheets that were in bad condition, no wine bottle opener! - I messaged the property manager & they said they'd put it on the list, but that didn't help me as I was sitting down to dinner with a bottle of unopened wine;(”