Florida Fun in Orlando, Florida

“Unfortunately many of the amenities listed were not functional until our last night in the home. Including broken door locks leaving unsecured sliding doors to the pool. The big screen outside didn’t work. No lights in the pool or pool deck. Spa jets didn’t work, theater tv didn’t work. We contacted host immediately & each day they promised to come but didn’t show until 6pm the night before checkout. This was very disappointing. Airbnb gave us a partial refund but we would’ve preferred to just have a functioning house for our children & family.”

“The home was absolutely beautiful, and we were very impressed upon arrival. However, there were several issues. We paid extra for a heated pool, but it was cold when we arrived, only actually got heated on the last day. Some furniture felt unstable, and the pool table was leaning with loose legs that appeared to be held together with cardboard. For a 4-night stay, only 1 paper towel roll and 1 trash bag was provided, and the Wi-Fi in the game room was unreliable. Communication toward checkout was a bit frustrating. I asked for a late checkout because I was traveling with 4 small children and was initially told the home was booked, although it still showed available online. I was eventually given 1 extra hour, but because that wasn’t enough time with 4 kids, I paid to extend the stay so we wouldn’t have to rush. Overall, the home is beautiful, but the maintenance, supplies, and communication could definitely be improved.”

“what i thought was going to be a condo come to find was just a another hotel room labeled as condo. there is no smoking permitted on property premises which could've been explained from the beginning. the bathroom shower was extremely small.can not even take a proper shower without my back touching the wall.”

“Everything was great. The only issue we had was finding which building it was on premise and how to gain access to the building. We were outside for over 45 minutes waiting to find out how to get in. We were told Airbnb didnt send an automated message with the details need such as building number and entry door code to get into the building. We did have the room code but couldn't get up to the room. Once that was cleared up, all went smoothly from that point on. I would stay here again for sure and would recommend.”

“Overall everything was really good. Some of the pictures were incorrect (missing table in living room, no real access to cubbies in Minion room/ladder blocking it, pool definitely looked bigger, advertised lazy river at clubhouse but didn’t mention you may want to bring your own tubes). Also had issues with multiple tvs - one remote did not work and the others Live TV guide was in Portuguese (tried googling how to fix - wasn’t able). Would have liked to have had: - Dish drainer or mat, or kitchen towels - Basic seasoning (salt & pepper)”