Florida Fun

“House holds up to about 16 people but they don’t supply more than a 4 cup coffee pot and hardly and pots or pans to actually cooks meals. No privacy with neighbors very close and the ones we had were smoking pot and very noisy.”

“Trip started out very shaky due to the shutdown of spirit Air Airlines. Once we got to the B&B, we noticed that the Internet wasn’t working as well as the game system in one of the bedrooms reached out a few times slow responses. They did send out technicians twice we had to switch our flights to another airline because of the shut down and we asked if they would allow us to leave at 12 noon instead of 10 and they weren’t willing to accommodate. It wasn’t a horrible day. They just have to make sure that the Internet is working properly as well as the as well as different things in the home that are advertised”

“The house is nice, unfortunately the air went out up stairs for two days then downstairs for one. So 3 out of the 5 days I had issues with the air they did send an hvac person out but never seem to really fix the problem. The pool was dirty when we arrived & no pool skimmer. They did eventually come clean the pool & left a pool skimmer. For what I paid for the home should have been equipped with what it needed.”

“Geared towards kids with fun bedrooms and game room but all glass. Glass tables all cups plates and bowls all glass nothing for kids. Dishwasher was broke with a family of 15 had to do dishes 3times a day very inconvenient.”

“Location was great. House is nice for larger families. But Unfortunately our stay was less than ideal. It’s obvious no one really cares for the property- trash everywhere inside, flies, broken blinds and broken game room. TVs don’t work well. Many false ‘automated messages’ sent mentioning things such as a ‘heated pool, access to amenities’ but once I was in the non-refundable window, it was made apparent these automated messages were wrong an there was no way to heat the pool and no amenities included. Frustrating to receive such false information. It’s obvious a large corporation owns the property and didn’t care much for helping out their paying customer. I don’t think it’d be too much trouble to provide a guide for how the TV works, local things to do, local places to eat, etc.”

“I don’t typically leave negative reviews, but I’ve been using Airbnb for years and this was one of my worst experiences. We paid over $2,000 for a week-long stay while attending a cheer competition and immediately ran into issues, including an unclean toilet and sheets in one bedroom that clearly had not been changed and looked like the bed had just been remade after use. Parking was also a problem, and one night after returning from Disney Springs we had to park very far away due to no available spots. We were told a pack and play would be provided but it was not there on arrival and had to be requested and delivered the next day. The Wi-Fi was unreliable, the pool was extremely warm and not refreshing, and only two towels were provided per bathroom which was not enough. Overall, this stay did not meet expectations, especially for the price.”

“Kids may get excited for the decor and the setup upstairs but it is an average stay experience. I never came across an Airbnb where they did not have minimal toiletries. Just to give an idea, they did not have even one hand soap for the whole house. I think they had one paper roll. Kitchen utensils smell bad as if they were used more than an year ago. We had to go and buy plates, hand soaps, paper towels, toilet paper, oil etc from the local grocery store. If you plan to use washer and dryer then add detergent to that list. Bathrooms were not clean. Backyard pool setup was good though but had too much chlorine in the pool. Overall communication was bad, expect slow responses.”

“The amenities do not work. The pool was not heated even though we paid ahead of time. The fire pit had no gas. The movie theatre projector did not work. WIFI DOES NOT WORK! TVs don’t work because of the WIFI. Not worth your stay.”

“We booked a house with a private pool specifically to use the pool. Unfortunately, this house did not have a working pool heater, which rendered the pool unusable in April. The hosts seem to think if they merely refund the cost of heating, then all is fine. But the value of the home is solely because there’s a pool. It feels like some sort of scam- there likely isn’t a working heater ever. They charge an additional fee for heating so they could simply refund the additional fee when you complain. Additionally, they made me wait a full day with promises that someone is coming to check the heater shortly. After a full day, they suddenly claimed it required a part that would not get there before the end of my stay. I had a 12 day stay- what part takes longer than that? Additionally, the internet didn’t work and after days of complaining they finally called spectrum. They claimed they’d be there to let him in, but weren’t. I had to cancel my trip to stay there for them to fix the internet.”

“Where do I begin, check in was a nightmare. Waited in line for an hour to be greeted by a rude security guard who said our name was not on the reservation. Had to get out of line and wait for the host to respond, waited another 30 min. The pool and spa did not work, went 5 day without being able to use the pool, it was literally broken upon check-in. Sent videos, pictures and clear proof to Airbnb and the host. Kept being told it would be fixed, it was never resolved until the 5th day. Also the location was not ideal, so far away from anything, the resort amenities were subpar, the gym was flooded with kids so we were unable To use it. Also we had to wait in a long line to get into the property. Overall, this place is not worth it; broken amenities, loud unruly neighbors, and a meh resort community. Should have stuck with Marriott. Regret booking this place, it literally ruined our vacation.”