Xenia Living, LLC

“Ultimately felt a bit disappointed by this stay, I arrived to what felt like a hastily cleaned house that's very dinged up and not well taken care of for the price. The area was also experiencing severe storms/tornado warnings during my stay and I never got an answer on if there was a basement or shelter on the property for guests. Additionally the carbon monoxide alarm went off and we were just told to reset it.. didn't feel the safest with that. There was also an extremely loud late party happening one of the nights of my stay that we considered calling in a noise complaint.”

“Average property. Worn, and in need of some TLC. Overall not worth $275/night. Neighborhood is a bit rough. Description shows dishwasher, there is not one there. No hand towels or dish towels. Shower drain was clogged upon arrival(was fixed the next day. Basement was damp where 3rd bedroom is located. Had an unplugged dehumidifier, that I turned on and helped to dry out basement by the time we left. Basement TV had no remote and couldn’t be used. Front porch is dilapidated, back yard had a family of woodchucks living in it.”

“We ran into a problem getting in the unit on time due to missing entry key. Instructions unclear. The place was not ready for us. We lost vacation time because we had to make sure we are able to get in and out of the premises.”

“In terms of location, this place is great if you are visiting friends in Peoria or students at Bradley. It is right by a strip with lots of bars, restaurants and nightlife. This unit has so many things wrong with it. It's a rushed rehab that still smells like animals and is not well ventilated. There is dirt, dust and hair along the floorboards and in corners. There were crumbs in the dish drain, and the cabinets were still old and dirty. There were ants in the kitchen. The driveway and back yard are still in disrepair. I hope the property manager finishes rehabbing the place or opts for the kind of rehab that eliminates persistent odor and improves ventilation.”

“You deserve better. Keep your standard high. A recent cross-country drive involved three Airbnb overnight stays. Here are excerpts from my message to Joseph and Xenia Living about our UN-REFUNDED stay: "When guests in an unfamiliar neighborhood arrive late in the day, the first thing they need is a well-lit address. We didn't have that." "They probably also want soap that lathers when they shower, coffee creamer that isn't curdled ... " "It's nice to have a washer and dryer in an Airbnb, but but better to have a working washer and dryer. When I started my load, I noted the dial was set to the drain and spin cycle, but paid no mind and started my load on 'Normal,' or abnormal considering the place isn't equipped with detergent, softener, stain remover, or dryer sheets. ... [T]he load was soaking wet at the end of the cycle." "The ants are real problematic, too. "It seems appropriate for you to refund the cost of our stay."”

“Check in went great until we noticed ants on the kitchen counters and spiders all over the house. It would have been fine if it was just one or two but it was hundreds of ants. A day later we had random people on the property looking into the windows of the house and we think spraying something but they were so so fast we couldn’t tell. Next thing we know we heard noises from under us (basement) and the door from basement to inside the house was only locked from the outside via a padlock bar, there was no way to lock the door from opening on the guest side, we knew people were in the basement from the cars. The host never once said he was having anyone ever to treat bugs or in the house while we are there. Me and my family didn’t sleep once while we were staying in the house. We would have relocated to a hotel or another house but we didn’t have extra funds to do so. Also had no safe place to take our dogs so we took them home early. If you’re reading this review, look into a new host!”

“Well we got to the house a hr after check in to find the house not cleaned and trash all over the host said they still needed to clean and he was sorry for the inconvenience said he would keep us updated we waited for over two hrs in the target packing lot with our children and he never responded had to call airbnb customer service for a refund.”

“Again dirty bed sheets no cleaning supplies to even wash the sheets, no smoke detectors, caked on food on the floor, responsive to the mess but asked to move our location late at night after long hours working and not conducive..checked our early ..hotel next time for sure”

“read the review which said the sheets were dirty. I booked and wrote them saying that I read the reviews and trust that it won't be the case. Got sent a boiler plate message saying how seriously they take cleanliness. When we arrive I specifically checked the sheets which were indeed gross. I called immediately and they did come an hour and a half later with clean sheets. They changed them. While settling in I noticed mouse traps everywhere - on the counter, next to the fridge, behind the toilet. The kitchen plates, cups and everything else were gross. There is no dishwasher and the checkout instructions ask that you wash the stuff and put it away. So you can imagine how people don't do that and on how their cleaning service does not check. There was washcloth in the washer that appeared to be covered in feces. The shower is tiny. The place is overall old and gross. The couch had stains all over it. THE place is gross.”

“The host was very responsive and the place was very clean except for the overflowing garbage can in the front of the house. The primary bedroom door hinge was broken so difficult to open and close. Also had no smoke detectors which I notified the host who said someone would be by to put one in but they never showed. Not the best place and would not stay again.”