Venture Smoky Mountains

“Overall, our stay was okay — nothing super special, but the location was great and only about an 8-minute drive to downtown Gatlinburg. The cabin itself was decent for the most part, but there were a few issues that were disappointing. The biggest concern was the upstairs AC. Our children were sleeping upstairs, and it stayed above 80 degrees the entire trip. We messaged management twice asking for it to be fixed, but unfortunately nothing was ever done. That was definitely a bummer and honestly felt unsafe with kids sleeping up there in that heat. Parking was also very tight, especially for bigger families with multiple vehicles. We also noticed some strange stains on parts of the carpet. Other than those issues, the stay was fine overall and the location was convenient.”

“Neat and Clean Home. And lightning fast support. Thank You!”

“The cabin it’s self was cute, but the customer service was poor. We called 4x for things that needed to be handled and each time they said someone would call us back within the hour never did. There is no WiFi at this cabin even tho when we called the lady on the phone said there was. We never got free tickets or a link to any attraction. Tv did not work nor did remote have batteries. The cabin was in good location but unfortunately the company in charge of this rental left a bad taste.”

“Nowhere to park and then got threatened by having our cars towed…was told the pool and lake were both going to be open and neither of them were. The walk to the lake from the cabin was honestly deadly. Had to buy pretty much everything if you know you have a big family coming you could leave more than one trash bag.”

“Unfortunately, this is my first bad experience at an Airbnb. My friends and I got to the cabin and chose beds, which for some reason it wasn’t specified that there were two sofa beds, but it was okay. What was not okay was coming back from grocery shopping to mice droppings on the kitchen counter and stovetop, there was a flying roach in the kitchen and dead bugs in the billiard room (a bee and another roach), weird shavings in the billiard room as well (which we didn’t know what it was), spider eggs/cobwebs in rooms and my whole group was woken up due to the mice running through the walls. We tried calling the after service team to help us and they told us they would send someone the next morning. We called that morning, said they couldn’t get someone out there until later that week, had to talk to the manager to help us, tried to up charge me a couple thousand more to stay somewhere else, but resolved to a refund instead. I feel bad to leave a review like this, but it was upsetting.”

“Our cabin was clean, and accommodated all of our needs. The hot tub did not work. I notified about the situation and was told a work order was put in and someone would be there to look at it. Nobody ever showed up. Other than that this is a nice cabin.”

“We enjoyed our stay! Very spacious and lots of room to walk around without feeling on top of each other! The kids had a great time! We’ll be coming back!”

“Beautiful and super clean place to stay! Great place to stay for a weekend getaway! Beautiful house and amazing views. Will definitely be back again !”

“Highly recommended we love it we had so much fun with our family 🙏we would love to come back”

“the place looked amazing had the best views that the pictures didn't do justice. Such great views! the cabin was clean and spacious!”