Manager Review

Venture Smoky Mountains in Sevierville, Tennessee

3.78

This is the local review page for Venture Smoky Mountains in Sevierville, Tennessee. Amongst managers in Sevierville, Venture Smoky Mountains currently ranks 50 of 50 on guest satisfaction. See the top ranked vacation rental managers in Sevierville, or see homeowner reviews of Venture Smoky Mountains on their profile.

Venture Smoky Mountains's guest rating in Sevierville, Tennessee of 3.78 is below average and may adversely impact performance. Some of this can come from specific properties they manage — but where reviews point to manager weaknesses (responsiveness, cleanliness, listing accuracy) that would apply to your home too, they can adversely affect your bookings and the quality of guests you attract. You can see higher-rated managers in Sevierville.

Recent guest reviews

May 2026
the place looked amazing had the best views that the pictures didn't do justice. Such great views! the cabin was clean and spacious!
airbnb
BreannaMay 2026
The cabin it’s self was cute, but the customer service was poor. We called 4x for things that needed to be handled and each time they said someone would call us back within the hour never did. There is no WiFi at this cabin even tho when we called the lady on the phone said there was. We never got free tickets or a link to any attraction. Tv did not work nor did remote have batteries. The cabin was in good location but unfortunately the company in charge of this rental left a bad taste.
airbnb
May 2026
We enjoyed our stay! Very spacious and lots of room to walk around without feeling on top of each other! The kids had a great time! We’ll be coming back!
airbnb
TaylorMay 2026
Unfortunately, this is my first bad experience at an Airbnb. My friends and I got to the cabin and chose beds, which for some reason it wasn’t specified that there were two sofa beds, but it was okay. What was not okay was coming back from grocery shopping to mice droppings on the kitchen counter and stovetop, there was a flying roach in the kitchen and dead bugs in the billiard room (a bee and another roach), weird shavings in the billiard room as well (which we didn’t know what it was), spider eggs/cobwebs in rooms and my whole group was woken up due to the mice running through the walls. We tried calling the after service team to help us and they told us they would send someone the next morning. We called that morning, said they couldn’t get someone out there until later that week, had to talk to the manager to help us, tried to up charge me a couple thousand more to stay somewhere else, but resolved to a refund instead. I feel bad to leave a review like this, but it was upsetting.
airbnb
May 2026
Highly recommended we love it we had so much fun with our family 🙏we would love to come back
airbnb