Venture Smoky Mountains reviews in Pigeon Forge, Tennessee

“The house itself was wonderful and great to stay in. However, the host wasn’t responsive my last day we asked for check out instructions the day before and I was told we would be sent them that evening. I messaged and followed up with no reply. I got instructions 45 mins before check out time after we had already left. We did our best and kept everything clean and took trash out and started laundry and cleaned dishes. But there was no communication at all on the last day just flat out ignored”

“The location and amenities were exactly what was described and listed. When we arrived and opened the door the smell of mold (being a realtor I know the smell all to well) was overwhelming I left the door open to try and let some of it out having seen the cabin had been closed up for over a week. After an hour the smell did not get any better called for assistance they sent a maintenance man with a can of air freshener and no available cabin yo move us to. We ended up leaving due to health concerns of my daughter after finding growth on the curtains and rug in front of the pull out couch. We were refunded from the host however, not all of it. We did jave to find other accommodations for the week which was very hard and not the vacation we were expecting. All in all the place was dirty and need to be cleaned again the amout of dirt and filth on the floor was a reflection of the cleaning crew not the host. The customer support was good however the maintenance crew was lacking.”

“Just need to clean inside floors and outside trash around the house”

“It was wonderful”

“Nice place but a few issues they should fix.”